Mazeo McCray
Fort Collins
Summary
Dedicated customer service professional with strong communication and conflict resolution skills. Committed to enhancing guest experiences through exceptional service and attention to detail.
Overview
8
8
years of professional experience
Work History
Restaurant Waiter
Olive Garden
Fort Collins
03.2025 - Current
- Delivered exceptional customer service, enhancing overall dining experience.
- Efficiently took and confirmed food and beverage orders, minimizing wait times for guests.
- Delivered food and drinks promptly to tables while maintaining cleanliness.
- Assisted in setting up dining areas for special events and busy shifts.
- Maintained an organized workstation to enhance service efficiency and safety.
- Addressed and resolved guest complaints promptly, maintaining high standards of satisfaction.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Landscaper
Self-employeed
Little Compton
01.2018 - 06.2023
- Developed and implemented customized landscape layouts for residential properties, enhancing curb appeal and client satisfaction.
- Engaged with clients to accurately assess and incorporate their landscaping preferences into designs, ensuring alignment with their vision.
- Selected and installed various plants, shrubs, and trees for optimal growth.
- Provided ongoing maintenance services including pruning, weeding, and fertilizing.
- Operated landscaping equipment including mowers, trimmers, and blowers efficiently.
- Coordinated project timelines to guarantee on-time delivery of landscaping services, optimizing workflow and client expectations.
- Ensured compliance with safety regulations while conducting outdoor work activities.
Education
High School Diploma -
Dublin School
Dublin, NH06-2024
Some College (No Degree) - Hospitality And Event Management
Colorado State University
Fort Collins, CO05-2026
Skills
- Positive demeanor
- Guest engagement
- Service quality
- Customer service
- Team collaboration
- Conflict resolution
- Communication skills
- Reliability and punctuality
Languages
English
Professional
Timeline
Restaurant Waiter
Olive Garden
03.2025 - Current
Landscaper
Self-employeed
01.2018 - 06.2023
High School Diploma -
Dublin School
Some College (No Degree) - Hospitality And Event Management
Colorado State University