Maya Bagley

As a Broista I...

• Complete routine maintenance for the machines.
• Ensure a work environment that prioritizes speed, quality, and service.
• Ensure customers receive the drink they paid for in a clean environment.
• Use memory and recollection skills to maximize speed and accuracy during the production of drinks.
• Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
• Provided excellent service and attention to customers during many different circumstances.
• Assisted with customer requests and answered questions to improve satisfaction.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Worked effectively in team environments to make the workplace more productive.

As a Wellness Coordinator, I...

• I was in charge of greeting and making every patient feel welcome.
• I organized a patient queue and worked closely with the doctors in the clinic to make each visit run smoothly.
• Performed administrative tasks throughout the day.
• Selling and promoting chiropractic care throughout the day, and working closely with each patient to get the best plan for them.

• As an expediter, I...
• I worked in the back, communicating with the kitchen and servers, bridging the gap to fix mistakes promptly.
• Presented food in a clean and desirable manner
• Performed side tasks such as cutting vegetables and cleaning.
• Organized food to send it out to customers on time.
• Communicated very proficiently with others to meet needs quickly and thoroughly.

As a server and server's assistant, I...

• Worked directly with the customers to provide a pleasant visit.
• I communicated often with customers by taking food orders and meeting other needs.
• Bussing tables and performing other cleaning tasks.
• Bringing out food frequently to tables and ensuring that after the food is at the table, the guests stay happy
• Seating tables in an orderly fashion.
• Performing constant movement and lifting objects of different weights.

• Company Overview: Englewood, CO
• Responded to emergencies with basic first aid and CPR, and brought in emergency personnel for advanced cases
• Explained rules governing swimming sessions to guests
• Maintained swimming pool and locker room area to uphold cleanliness and safety standards
• Monitored the water park to observe participants and determine individuals in need of assistance
• Collaborated well with other staff members to carry out daily assignments and achieve staff targets
• Guided visitors to staff members and locations at the park with a personable approach
• Managed daily tasks consistently and sought out opportunities to go beyond requirements
• Met targets consistently by working hard and with strong attention to detail
• Worked with managers to address problems such as unfriendly guests and employee-related tasks
• Englewood, CO

• Company Overview: Englewood, CO
• Responded to emergencies with basic first aid and CPR, and brought in emergency personnel for advanced cases
• Explained rules governing swimming sessions to guests
• Maintained swimming pool and locker room area to uphold cleanliness and safety standards
• Monitored the water park to observe participants and determine individuals in need of assistance
• Performed maintenance throughout the shift such as sanitizing, scrubbing the deck, cleaning equipment, and adjusting the pool chemicals
• Englewood, CO

• Company Overview: Littleton, CO - Owned and Operated by Tracy Shoopman and Matthew Meyer
• As a team member…
• I worked in Front of the House on the Cash Register, Drive-thru, Custard, and Set to provide guests with excellent service and food
• Interacted with guests in a way to make their experience more personal
• Performed basic cleaning tasks along with deep-cleaning tasks
• Other tasks included stockings, sanitizing, dishwashing, interacting with guests in the dining room, and cleaning tables when necessary
• I was specially trained and experienced in restaurant Food Prep
• Prep shifts included working three hours before opening and prepping and portioning all the required food and condiments for the lunch shift
• I was also tasked with preparing cook-and-hold items such as soup
• Then, afternoon prep would include the same tasks needed to prepare the restaurant for the night shift
• Worked in the Back of the House on Grill, Fryer, Buns, and Middle to provide guests with freshly made fantastic food
• As a Crew Trainer… Promotion in May 2021
• More closely worked with customers to handle guest complaints and the appropriate solution based on the circumstance
• Many of the same responsibilities as a Crew Trainer, but with an emphasis on growth and development in leadership
• Handling Drawers at the Beginning and Middle of the day
• Becoming conscious of pre-shift and post-shift checklists and monitoring small details in making the restaurant function
• Made sure to uphold the handbook, including jewelry, hair, uniform, and behavior, upon me and other team members
• Worked closely with Management to make each shift run as smoothly as possible
• Littleton, CO - Owned and Operated by Tracy Shoopman and Matthew Meyer
• Team Member of the Month: December 2020
• Team Member of the Year: 2020-2021

• Company Overview: Englewood, CO
• Volunteer Work at Pirates Cove before being officially hired
• I interacted with guests giving help and knowledgeable support
• Collaborated with lifeguards to help them with managing their customer service duties and their main task of watching their water
• Observed lifeguards to better learn and prepare to do that job in the future
• Aided in testing the lifeguards’ attention and focus
• Englewood, CO