Summary
Overview
Work History
Education
Skills
Timeline
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Maxwell Larkin

Lakewood

Summary

Dependable service worker with a solid background in customer service and related positions. Proven ability to work effectively within teams, ensuring seamless operations and exceptional customer satisfaction. Skilled in providing top-notch service and resolving issues promptly to uphold company reputation. Committed to delivering high-quality results and contributing to a positive work environment.

Overview

4
4
years of professional experience

Work History

Head Trainer/Cook Trainer

Sus-Hi Eatstaton LLC
09.2021 - 12.2024
  • Provided in-house training to new employees concerning maintenance of standardized training approaches.
  • Trained and oriented four new managers for long-term success in Back of House
  • Monitored and managed kitchen staff during busy rush periods to maintain service levels.
  • Implemented training for front-of-house team members to understand kitchen procedures.
  • Created Franchising documents regarding training and Back of House procedure

Volunteer Crisis Counselor

Crisis Health Line
08.2022 - Current
  • 40 Hour training in crisis intervention skills
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Successful use of Crisis Counselor protocol for the assessment of individuals that may be a danger to themselves and others for the sake of safe intervention
  • Exposure to a variety of life situations regarding clients seeking crisis services
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.

Advocacy Committee Member

Alzheimer's Association
03.2022 - 06.2023
  • Company Overview: The leading voluntary health organization in Alzheimer's research, care, and support.
  • Coordinated fundraising efforts between various business entities
  • Record and account keeping for businesses involved with partial proceeds or donations
  • Initiated discussion between Association leaders and potential donators, expediting donation processes
  • Direct communication and reporting with Senior Development Manager of the Central Florida Chapter, providing reporting and updates regarding donation goals and advocacy
  • The leading voluntary health organization in Alzheimer's research, care, and support.

Education

Bachelor of Science - Clinical Psychology

University of Central Florida
Orlando, FL
12-2024

Skills

  • FIFO stocking
  • Customer-focused complaint resolution
  • Training and mentoring
  • Report generation
  • Skilled in prioritizing concurrent responsibilities
  • Team oriented
  • Heavy lifting capacity
  • POS operation
  • Digital literacy

Timeline

Volunteer Crisis Counselor

Crisis Health Line
08.2022 - Current

Advocacy Committee Member

Alzheimer's Association
03.2022 - 06.2023

Head Trainer/Cook Trainer

Sus-Hi Eatstaton LLC
09.2021 - 12.2024

Bachelor of Science - Clinical Psychology

University of Central Florida

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Maxwell Larkin