Maxwell Kerrihard
Denver
Summary
Offering strong customer service background and flair for creating enjoyable guest interactions, eager to learn and develop in a new professional environment. Brings solid interpersonal skills and keen ability to create and maintain solid working relationships with coworkers and clients. Ready to use and develop customer service and organizational skills in Oil and Gas Inspector role.
Overview
5
5
years of professional experience
Work History
Lead Bartender
Punch Bowl Social Denver
09.2022 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Implemented effective staff performance evaluations, providing constructive feedback and guidance for ongoing professional development.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Server/Bartender
Rolling Hills Country Club
09.2022 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Lead Bartender
Windsong Event Center
02.2020 - 08.2022
- - Managed a full bar of200+ patrons per night providing a welcoming guest experience, prioritizing customer safety
- - Monitored cash transactions and inventory restocking
- - Trained and supervised incoming employees
Education
Bachelor of Science - Natural Resource Management
Colorado State University
Fort Collins, Colorado12.2021
No Degree - Environmental Health
University of Hawaii At Manoa
Honolulu, HISkills
- Customer service
- Staff management
- Inventory
- Training and mentoring
- Quality control
- Safety awareness
- Ethics and integrity
- Report writing
- Sample collection
Timeline
Lead Bartender
Punch Bowl Social Denver
09.2022 - Current
Server/Bartender
Rolling Hills Country Club
09.2022 - Current
Lead Bartender
Windsong Event Center
02.2020 - 08.2022
Bachelor of Science - Natural Resource Management
Colorado State University
No Degree - Environmental Health
University of Hawaii At Manoa
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