Maxwell Diluzio

• Monitor live college football games and capture detailed, real-time data — including scoring plays, turnovers, penalties, player actions, and momentum shifts — to support analytics teams and live sportsbook operations.
• ● Enter and verify play-by-play information in the DraftKings internal data system, ensuring accurate and immediate updates.
• ● Maintain exceptional accuracy while multitasking under strict time constraints, managing multiple game feeds, confirming play outcomes, and correcting discrepancies in fast-paced, high-pressure game environments.
• ● Communicate with the remote scouting operations team to report unusual plays, confirm corrections, and ensure complete, reliable game logs for post-game review and long-term statistical modeling.

• Load/unload bulk shipments and oversee processing for deliveries/returns
• Supervise staff, coordinate daily operations, resolve shipping issues
• Maintain safety and accuracy in high-volume environment
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● Managed ticket sales and assisted fans in person, by phone, and online, delivering efficient customer service during games and special events.

● Promoted season tickets, group packages, and fan experiences, helping drive revenue and increase overall community engagement with the club.

● Handled ticketing inquiries, processed payments, and resolved account issues while ensuring accurate ticket distribution across digital and in-stadium platforms.

● Supported gameday operations, including gate entry flow, fan assistance, and coordination with box office staff to maintain a smooth, professional event experience.

● Processed incoming and outgoing shipments, organized merchandise, and ensured all inventory documentation was accurate and properly recorded.

● Assisted customers with product inquiries, purchases, and returns while maintaining a positive and helpful in-store experience.