Summary
Overview
Work History
Education
Skills
Timeline
Generic

Max Santistevan

Denver

Summary

Experienced with emergency medical care and patient support. Uses advanced medical techniques to ensure patient well-being. Knowledge of critical care procedures and team collaboration.

Overview

22
22
years of professional experience

Work History

Crowdgen Moderator, AI Training, Chat Moderation, Content Reviewer

Appen
Denver
01.2023 - Current
  • Facilitated discussions among participants to ensure adherence to guidelines and community standards.
  • Monitored user-generated content for compliance with platform policies and quality standards.
  • Provided feedback on user interactions to enhance engagement and improve overall experience.
  • Collaborated with cross-functional teams to refine moderation processes and tools for efficiency.
  • Implemented best practices for conflict resolution, fostering a respectful online environment.
  • Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
  • Reviewed and approved content submissions according to established policies, ensuring quality control across all channels.
  • Collaborated with fellow moderators to create a safe, inclusive online environment for users.
  • Boosted community engagement through timely responses to comments and inquiries.

Hospital Corpsman

US Navy
USA
01.2005 - 12.2010
  • Delivered patient care, ensuring comfort and safety during medical procedures.
  • Assisted medical staff in administering treatments and medications according to established protocols.
  • Monitored vital signs and documented patient conditions to support clinical decision-making.
  • Educated patients on health maintenance and disease prevention strategies effectively.
  • Trained junior corpsmen on emergency response techniques and healthcare practices.

Education

Associate of Science - Anthropology

Metro State University Denver
Denver, CO
2015

Skills

    Technology Expert

Timeline

Crowdgen Moderator, AI Training, Chat Moderation, Content Reviewer

Appen
01.2023 - Current

Hospital Corpsman

US Navy
01.2005 - 12.2010

Associate of Science - Anthropology

Metro State University Denver

Similar Profiles

  • Henry HillHenry Hill

    AI Chat Bot Content Moderator at GoogleAI Chat Bot Content Moderator at Google

  • Hussain Bin SalamHussain Bin Salam

    Generative Ai Non Voice Content Moderation at Wipro LimitedGenerative Ai Non Voice Content Moderation at Wipro Limited

  • Jonathan HenryJonathan Henry

    AI Content Reviewer & Training Specialist (Freelance) at NAAI Content Reviewer & Training Specialist (Freelance) at NA

  • Matthew PagelMatthew Pagel

    <ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media

CREATE PROFILE
Max Santistevan