Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Outside Operations Supervisor
La Cumbre Country Club
07.2023 - 07.2024
Managed scheduling of staff, ensuring optimal coverage during peak hours while minimizing overtime expenses.
Mentored new hires, fostering a positive team culture that encouraged growth and professional development.
Streamlined outside operations processes for increased efficiency and reduced operational costs.
Spearheaded process improvement initiatives, identifying areas of inefficiency within the operation system for targeted solutions implementation.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Outside Service Staff Member
Sonoma Golf Club
08.2022 - 07.2023
Kept golf course equipment stored properly and reported maintenance needs.
Greeted golf course guests and shared information on course conditions, rules and gameplay.
Trained in different roles at golf course to help team deliver first-rate support to guests.
Built and established positive relationships with patrons, team members and supervisors.
Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
Apprentice Carpenter
Walker & Associates General Construction
10.2019 - 08.2022
Assisted with movement of materials and equipment to job sites.
Observed all OSHA and corporate safety regulations and procedures.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Gained valuable education in residential and commercial building codes.
Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
Education
Associate of Arts - Accounting
Santa Barbara City College
Santa Barbara, CA
05.2024
Skills
Customer Interaction
Customer Retention
Workflow Efficiency
Strategic Planning
Attentive Service
Coordinate Schedules
Timeline
Outside Operations Supervisor
La Cumbre Country Club
07.2023 - 07.2024
Outside Service Staff Member
Sonoma Golf Club
08.2022 - 07.2023
Apprentice Carpenter
Walker & Associates General Construction
10.2019 - 08.2022
Associate of Arts - Accounting
Santa Barbara City College
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