Mauro Nunez Carrillo
Federal Heights
Summary
Detail-oriented professional with strong customer service skills. Experienced in vehicle inspection, inventory management, and effective communication. Committed to maintaining cleanliness standards and enhancing customer experiences. Motivated individual with hands-on experience in vehicle inspection and maintenance.
Known for strong time management skills and attention to detail, contributing to organized lot layouts and exceptional customer interactions. Prepared to support operational success through effective team collaboration.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lot Technician
Home Depot
Denver
03.2025 - 01.2026
- Inspected vehicles for damage and cleanliness before customer delivery.
- Organized lot layout to maximize space and improve vehicle access.
- Assisted customers with locating vehicles and provided information on features.
- Maintained cleanliness of the lot, including trash removal and equipment upkeep.
- Coordinated with sales staff to ensure vehicle readiness for customer test drives.
- Monitored inventory levels of vehicles and reported discrepancies to management.
- Trained new technicians on lot procedures and safety protocols.
- Utilized software systems to track vehicle movements and maintain accurate records.
- Responded quickly to calls from customers requesting assistance with their vehicles parked on the lot.
- Participated in weekly meetings discussing current trends in automotive industry as well as strategies for increasing sales volume.
- Verified paperwork associated with each car sold before handing over keys to buyer.
- Received and stocked products, parts, and supplies to support sales team.
- Identified and reported any mechanical issues or damage to the appropriate personnel.
- Displayed customer service skills when interacting with potential buyers during test drives or while answering inquiries about vehicles on the lot.
- Kept lot clean and clear of debris such as trash, weeds and snow.
- Communicated effectively with customers regarding their service needs and concerns.
- Ensured that all documents related to vehicle sales were accurately completed in accordance with state laws and regulations.
- Cleaned interior and exterior of vehicles using a variety of cleaning supplies and materials.
- Inspected and tested vehicles to determine overall condition of components such as brakes, lights, suspension systems, engines and transmissions.
- Responsible for maintaining cleanliness of the lot by sweeping up debris, removing weeds, washing windows.
- Assisted in locating, identifying, and tagging vehicles for auctions.
- Coordinated transportation services for out-of-state buyers who purchased cars off the lot.
Cashier
Walmart
Westminster
10.2023 - 11.2024
- Processed customer transactions accurately and efficiently at the register.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained a clean and organized checkout area throughout shifts.
- Assisted in stocking shelves and replenishing merchandise as needed.
- Handled cash, credit, and digital payments following company procedures.
- Collaborated with team members to ensure smooth operations during busy periods.
- Educated customers about promotions and loyalty programs available in-store.
- Supported loss prevention efforts by monitoring suspicious activities at the register.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Maintenance Worker
High Point Creamery
Federal Heights
05.2022 - 08.2022
- Maintained the cleanliness of production equipment and work areas.
- Assisted in routine inspections of machinery and systems.
- Repaired minor equipment issues to minimize downtime.
- Followed safety protocols for hazardous materials handling.
- Supported team members in daily maintenance tasks.
- Organized tools and supplies for efficient access during tasks.
- Collaborated with staff to ensure smooth operational flow.
- Reported maintenance needs to management for timely action.
Education
High School Diploma -
Northglenn High School
Northglenn, CO05-2026
Skills
- Customer service
- Vehicle inspection
- Inventory management
- Equipment maintenance
- Team collaboration
- Time management
- Effective communication
- Problem resolution
- Equipment cleaning
- Team leadership
- Parking lot maintenance
- Cleanliness standards
- Lot maintenance
- Cleaning techniques
- Cash handling
- Sales expertise
- Payment processing
- Cash management
- Online orders preparation
- Order taking
- Refund handling
- Sales techniques mastery
- Basic math
- Empathy and patience
- Proficient in CAD Software
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Professional
German
Limited
Accomplishments
Walmart Associate of the Month ( 3 Months)
Certification
Flagger for Fork Lift and Equipment Loading (Pro Loader)
Affiliations
Kermes (Family Charity Fair) For Sick (2022- Present)
Timeline
Lot Technician
Home Depot
03.2025 - 01.2026
Cashier
Walmart
10.2023 - 11.2024
Maintenance Worker
High Point Creamery
05.2022 - 08.2022
High School Diploma -
Northglenn High School