Mauricio Medellin
Westminster,CO
Summary
Proven team player with a strong background in customer service, demonstrated at companies like UPS where efficiency and safety protocols significantly reduced damage rates. Skilled in problem-solving and bilingual communication, enhancing customer satisfaction and operational workflows. Showcases a friendly, positive attitude and exceptional attention to detail, driving improvements in any work environment.
Overview
6
6
years of professional experience
Work History
Customer Service/Carts
Sprouts
11.2024 - 02.2025
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Cleared parking lot of litter and foreign debris.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Proven ability to learn quickly and adapt to new situations.
Package Handler
UPS
07.2021 - 12.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Used hand-held scanners and physical logs to accurately track item movements.
Courtesy Clerk/ Carts Attendant
Walmart
05.2019 - 01.2021
- Improved customer satisfaction by assisting with bagging groceries and providing
- Maintained cleanliness in checkout areas for a welcoming atmosphere.
- Provided excellent service, ensuring customer shopping needs were met.
- Supported cashiers by organizing shopping carts to streamline operations.
- Enhanced customer experience, offering assistance with special requests.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Bilingual
- Attention to detail
- Time management
Timeline
Customer Service/Carts
Sprouts
11.2024 - 02.2025
Package Handler
UPS
07.2021 - 12.2023
Courtesy Clerk/ Carts Attendant
Walmart
05.2019 - 01.2021
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