Summary
Overview
Work History
Education
Skills
Timeline
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MAURICIO C MOET JR.

Greeley,CO

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

23
23
years of professional experience

Work History

Fleet Supervisor

Costco Depot
06.2023 - Current
  • Enforce safety policies and procedures to ensure compliance with state and federal regulations.
  • Minimize operating costs, improve productivity, and ensure compliance with safety and regulatory requirements.
  • Training drivers on risk management protocols, safety standards, evaluating drivers.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.

Ramp Agent

Southwest Airlines
01.2015 - 10.2023
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 285 daily flights.

Retail Sales Representative

Verizon Wireless
01.2007 - 01.2014
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
  • Developed strong rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.

Sales and Development

Jani King
01.2004 - 01.2007
  • Enhanced sales performance by developing targeted marketing campaigns and sales strategies.
  • Optimized marketing efforts through data analysis and market research, resulting in increased brand awareness.
  • Conducted competitive analysis to identify opportunities for growth and differentiation within the industry.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to develop and implement creative solutions to complex problems.

Head Clerk

Beverages and More
01.2004 - 05.2004
  • Coordinated schedules, ensuring adequate staffing for peak business periods.
  • Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
  • Provided exceptional customer service, addressing concerns promptly and professionally.

Sales Account Manager

Coca Cola Beverage
01.2002 - 01.2004
  • Developed and maintained long-term relationships with key clients for sustained growth.
  • Achieved higher client satisfaction ratings through consistent communication and problem resolution.
  • Implemented effective sales strategies to expand market share within the assigned territory.
  • Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
  • Met with average of 50 clients per week consistently, resulting in 85% client retention rate.

Education

High School Diploma -

Nogales High School
La Puente, CA
05.1993

Skills

  • Customer Engagement
  • Staff training
  • Policy enforcement
  • Budgeting expertise
  • Scheduling proficiency

Timeline

Fleet Supervisor

Costco Depot
06.2023 - Current

Ramp Agent

Southwest Airlines
01.2015 - 10.2023

Retail Sales Representative

Verizon Wireless
01.2007 - 01.2014

Head Clerk

Beverages and More
01.2004 - 05.2004

Sales and Development

Jani King
01.2004 - 01.2007

Sales Account Manager

Coca Cola Beverage
01.2002 - 01.2004

High School Diploma -

Nogales High School

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MAURICIO C MOET JR.