Summary
Overview
Work History
Education
Skills
Timeline
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Maurice Seay

COLORADO SPRINGS

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Member Solutions Department Representative

Ent Credit Union
08.2018 - 03.2022
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Worked well in a team setting, providing support and guidance.

Harrison School District

Administration/Educational Support Personnel
08.2014 - 08.2018
  • Finance Department Assistant
  • Executive Assistant to the Superintendent
  • Special Education Department Assistant
  • Gifted/Talented
    College Career Readiness Assistant.


Consumer Loan Underwriter

Wells Fargo
04.2012 - 07.2014
  • Reduced risk exposure for the company through thorough analysis of borrowers'' credit history, income, and collateral capabilities.
  • Maintained in-depth understanding of USDA, FHA, VA, FNMA, and FHLMC loan requirements.
  • Elevated customer satisfaction ratings by managing issues for speedy resolution.
  • Expedited loan closings by counseling and educating brokers and account executives.

Mortgage Loan Coordinator

Bank of America
12.2009 - 03.2012
  • Organized client documentation effectively, streamlining workflow for faster approvals and closings on mortgage loans.
  • Ensured strict adherence to federal lending guidelines while processing mortgage applications for a diverse clientele.
  • Maintained a high level of expertise in loan program guidelines, enabling tailored recommendations for clients based on their unique financial needs.
  • Contributed to a positive work environment by maintaining open lines of communication with colleagues and management staff.

Education

Accounting

Olive-Harvey
Chicago, IL

Skills

  • Customer Support
  • Goal-oriented mindset
  • Customer Relations
  • Data entry proficiency

Timeline

Member Solutions Department Representative

Ent Credit Union
08.2018 - 03.2022

Harrison School District

Administration/Educational Support Personnel
08.2014 - 08.2018

Consumer Loan Underwriter

Wells Fargo
04.2012 - 07.2014

Mortgage Loan Coordinator

Bank of America
12.2009 - 03.2012

Accounting

Olive-Harvey

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