Matthew Payne
Denver
Summary
Dynamic sales associate with a proven track record at Five Below, excelling in customer service and employee training. Adept at inventory management and safety compliance, I consistently enhance team performance through effective collaboration and innovative solutions. Committed to achieving sales goals while maintaining a high standard of service and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Five Below
06.2025 - Current
- Provide friendly, efficient customer service; support sales goals through suggestive selling and merchandising.
- Assist with onboarding and training new associates on POS procedures, stocking, safety standards, and loss prevention.
- Maintain organized sales floor and communicate restocking priorities to leadership.
Dishwasher / Prep
Panch and Jane
05.2024 - 08.2024
- Maintained sanitation standards, supported fast-paced kitchen operations, and collaborated with team members to ensure smooth service.
Warehouse, Packaging & Custodial Roles
BUCKLEY AIR FORCE BASE
Denver
07.2022 - 06.2023
- Experience with stocking, packing, labeling, custodial maintenance, and equipment upkeep across multiple warehouse and production environments, ensuring safety and efficiency.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Endeavor Academy
Centennial, CO01.2016
Skills
- Member Service
- Customer service
- Employee training
- Safety compliance
- Cash Handling
- Front-End Support
- Product Knowledge
- Inventory & Stocking
- Warehouse Operations
- Safety Compliance
- Training & Mentorship
- Team Collaboration
- Equipment maintenance
- Attention to detail
Accomplishments
Crew member of the month
Certification
OSHA Forklift Certification
Timeline
Sales Associate
Five Below
06.2025 - Current
Dishwasher / Prep
Panch and Jane
05.2024 - 08.2024
Warehouse, Packaging & Custodial Roles
BUCKLEY AIR FORCE BASE
07.2022 - 06.2023
High School Diploma -
Endeavor Academy