Matthew Karros
Denver
Summary
Proven Sales Advisor at Shortline Buick GMC, adept in client relationship building and strong negotiation. Achieved increased repeat business through exceptional product knowledge and tailored recommendations. Demonstrated adaptability and professional demeanor, ensuring high customer satisfaction and trust. Excelled in persuasive techniques, securing favorable deals and fostering client loyalty. Ready to take sales skills to a new line of work. Excited and eager to move into a new line of sales opportunities.
Overview
10
10
years of professional experience
Work History
Car Sales Advisor
Shortline Automotive
07.2015 - Current
- Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
- Facilitated smooth transactions by guiding customers through required paperwork and payment processes accurately.
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Conducted thorough follow-ups after sales, ensuring continued satisfaction and addressing any concerns or questions.
- Provided outstanding customer service throughout the entire buying process, cultivating trust with prospective buyers.
- Consistently exceeded monthly sales goals by employing effective closing techniques during negotiations with customers.
- Negotiated favorable deals for both the customer and dealership, maintaining a high level of satisfaction.
- Adapted communication style according to individual buyer preferences to build rapport quickly, establishing trust and credibility.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Prepared sales presentations for clients showing success and credibility of products.
Education
Computer Network Security - CNS
Anthem Instatute of Technology
Parsippany, NJ09.2024
Skills
- Product knowledge
- Client relationship building
- Goal-oriented mindset
- Strong negotiation
- Persuasion techniques
- Friendly and enthusiastic
- Competitive
- Team collaboration
- Lead follow up
- Building rapport
- Professional demeanor
- Upselling strategies
- Contract negotiation
- Problem-solving abilities
- Reliability
- Adaptability and flexibility
- Self motivation
- Sales presentations
Accomplishments
Presidents club award winner for 8 years, awarded to top 5 sales associates for all of company stores.
Timeline
Car Sales Advisor
Shortline Automotive
07.2015 - Current
Computer Network Security - CNS
Anthem Instatute of Technology
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