Accomplished accounting and operations professional with expertise in financial reporting, regulatory compliance, and team development. Recognized for enhancing operational efficiency and customer service through strategic planning and effective communication, complemented by a solid foundation in asset management and payroll processing.
Overview
11
11
years of professional experience
Work History
Administrative Supervisor
Mountain Sports School
11.2025 - Current
Supported management with hiring, onboarding, training, and performance evaluations while ensuring compliance with HR policies.
Coordinated onboarding for new employees on benefits, job requirements, and company policies in collaboration with HR and payroll.
Ensured payroll accuracy by resolving discrepancies and processing retroactive pay for new instructors.
Provided exceptional service to instructors, managers, and guests through effective communication and problem resolution.
Generated operational and financial reports to facilitate leadership decision-making on a daily, weekly, monthly, and annual basis.
Prepared and submitted expense reports for instructor certifications with a focus on accuracy and timeliness.
Processed daily sales using RTP POS, ensuring transaction accuracy and addressing customer concerns effectively.
Assisted in administering multi-day programs and specialty camps by coordinating logistics and scheduling.
Operations/Sales Manager
Tahoe City Kayak
Tahoe City
05.2025 - 11.2025
Led sales initiatives through upselling of equipment, accessories, and experiences, contributing to revenue growth.
Oversaw daily operations of retail sales, rentals, and guided experiences to ensure smooth customer flow and high-quality service.
Managed payroll, scheduling, and team performance for diverse staff, enhancing collaboration and accountability.
Coordinated reservations and booking systems for tours and rentals, optimizing efficiency during peak seasons.
Implemented process improvements in inventory management and customer service, streamlining operations.
Built community relationships through outreach, partnerships, and local events to enhance brand awareness.
Bookkeeper - Warehouse & Fixed Assets
Humboldt County School District
Winnemucca
02.2024 - 05.2025
Oversaw fixed assets inventory, ensuring accurate tracking of assets and timely depreciation calculations.
Prepared audit documents for compliance with state regulations, maintaining financial accuracy.
Ensured compliance with federal and state financial regulations through meticulous documentation.
Assisted in developing school budget by monitoring expenditures and maintaining accurate financial records.
Managed procurement and approval processes for custodial supplies, negotiating vendor pricing to optimize budget allocation.
Led bid negotiations with suppliers to achieve cost-effective purchasing and maximize taxpayer savings.
Developed and executed a district-wide custodial cleaning plan in collaboration with board members.
Received recognition from school board for initiatives that enhanced operational efficiency and reduced costs.
Store Manager
Walgreens
Las Vegas
04.2019 - 02.2024
Managed store operations, ensured compliance with corporate policies, and improved customer service quality.
Reduced shrink-adjusted gross profit from 53% to 22% through district-wide asset protection initiatives.
Analyzed financial data to create action plans that supported business growth and performance improvements.
Oversaw cash management, including register audits, bank deposits, and bookkeeping accuracy.
Recruited, trained, and retained top talent, ensuring effective succession planning and operational continuity.
Delivered leadership training and mentorship to team members, fostering a high-performance culture.
Assisted pharmacy team and fulfilled roles as pharmacy technician.
Assistant Manager
Jimmy John's Sandwiches
Stillwater
08.2015 - 09.2019
Managed store operations, overseeing staffing, scheduling, inventory control, and cost management to support operational efficiency.
Oversaw daily shift activities, ensuring consistent service delivery and customer satisfaction.
Ensured compliance with food safety and brand standards, maintaining high levels of customer satisfaction.
Trained and supervised employees to optimize performance and efficiency.
Assisted in training new team members on operational procedures.
Managed inventory levels and ordered supplies, ensuring availability of products for uninterrupted store operations.
Education
Associate's Degree - Accounting
Oklahoma State University
Stillwater, OK
05-2015
High School Diploma -
Jenks High School
Jenks, OK
05-2011
Skills
Financial management
Budget analysis and financial reporting
Regulatory compliance
Payroll processing and cash handling
Asset tracking and inventory control
Loss prevention strategies
Merchandising and auditing practices
Microsoft Office Suite proficiency
Accounting software expertise
EMR systems knowledge
Training and mentoring
Performance management systems
Human resources administration
Pharmacy operations management
Accomplishments
Successfully reduced loss prevention rates by over 30% in a high-volume retail environment.
Implemented cost-saving measures for a school district, earning formal recognition from the school board.
Spearheaded district-wide initiatives in custodial and maintenance operations, enhancing efficiency.