- Avid Reader
- Cooking
- Backpacking and Hiking
- Music
- Gardening
Matt Lloyd
Denver
Summary
Dynamic manager with extensive experience at Ponderosa Paint Center, excelling in customer service and team leadership. Proven track record of enhancing customer satisfaction and fostering strong relationships. Skilled in operations management and multitasking, I consistently meet deadlines while maintaining a safe and organized environment.
Overview
26
26
years of professional experience
Work History
Manager
Ponderosa Paint Center
02.2007 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- I have managed this store since the day it opened, over the years I've tackled everything that has come my way.
Waiter, Bartender, Host, Busboy
Jose's Mexican Restaurant
12.1998 - 02.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- At one point or another I did every job at the restaurant except cook.
Manager / Bagel Slinger
Wildflour Bagels
02.2001 - 02.2005
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Arts - Journalism
University of Northern Colorado
Greeley, CO01-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Task delegation
- Relationship building
- Operations management
- Shift scheduling
- Sales techniques
- Multitasking
Interests
Timeline
Manager
Ponderosa Paint Center
02.2007 - Current
Manager / Bagel Slinger
Wildflour Bagels
02.2001 - 02.2005
Waiter, Bartender, Host, Busboy
Jose's Mexican Restaurant
12.1998 - 02.2022
Bachelor of Arts - Journalism
University of Northern Colorado
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