Mateo Carreno

Responsibilities:

• Manage databases and create weekly automated reports with essential KPIs for the 3PD sales channel.
• Develop cost-benefit analysis of the compensation plan for new customer acquisition.
• Implement and transform distributors nationwide to increase sales and market share by diversifying the 3PD portfolio.
• Perform the process of constitution or cancellation of distributors' warranties.
• Design and follow up on the geo-reference collection plan for the 3PD channel customer base.

Achievements:

• Recognition as the best LATAM Project, for the transformation of the channel.

• Responsibilities:
  Develop an App (Power Apps) for GMP non-compliance reporting in plant with automated report sending flow via email and integrated with a Power BI dashboard for information visualization.
• Automate weight taking in scales of production lines and load data into SAP.
• Develop application for self-inspection records in warehouses with Power BI report for easy visualization of information.
• Design Power BI dashboard for consumer and customer complaints.
• Produce tests together with R&D team for sodium reduction program across the portfolio.

Achievements:

• Reduced time to corrective action on GMP non-compliances by 85%.
• 100% eradication of errors in weight taking on production lines.
• Digitalization throughout the entire business chain.
• 30% progress in the second phase of the sodium reduction project.

Responsibilities:

• Acquisition of new customers internationally, through different means such as LinkedIn and mailing.
• Strengthening sales with previously established customers, carrying out customer loyalty programs.
• Control and development of more efficient plans for inventory distribution through sales analysis.
• Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
• Designed graphical elements such as banners, buttons, images and logos used on the company's webpage.
• Offered technical and non-technical support and services to clients and staff regarding product use, operation and maintenance.
• Created successful strategies to develop and expand customer sales.

Achievements:

• Increase active customer base by 13%.
• Increase sales 24% by 2022.
• Reduce shipping times by 1 day on average.