Mason Reiber
Timnath,CO
Summary
Experienced industry professional with a strong focus on customer service, time management, and trend tracking. Skilled in troubleshooting problems and developing effective solutions. Adept at cultivating positive relationships and exceeding goals through excellent verbal and written communication. Demonstrated strengths in building successful solutions and consistently delivering exceptional results.
Overview
5
5
years of professional experience
Work History
Lift Operator
Steamboat Ski Resort
Steamboat Springs, Colorado
11.2024 - Current
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
- Maintained lift mazes, ramps and signs.
- Contributed to a positive work environment by collaborating with co-workers on necessary tasks related to lift operation and maintenance.
Groundskeeper
Pursuit
Columbia Falls, Montana
05.2023 - 11.2024
- Responsible for keeping the Grounds around West Glacier Village clean and presentable
- Also was responsible for watering and maintaining around $100,000 worth of flowers and foliage
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
Lift Operator
Loveland Ski Area
Idaho Springs, Colorado
11.2022 - 03.2023
- Responsible for the safety for customers get on and off of the ski lifts as well as doing work that includes shoveling snow and working with my team to ensure that everything is safe for the customers
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
- Contributed to a positive work environment by collaborating with co-workers on necessary tasks related to lift operation and maintenance.
- Communicated with other lift operators about high-risk lift riders.
Cook
Teton National Park (The Ranch House)
Moran, Wyoming
04.2022 - 10.2022
- Line cook at a fast paced restaurant
- Was responsible for both hot and cold side as well as grilling
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook
Chipotle Mexican Grill
Cheyenne, Wyoming
03.2021 - 12.2021
- Responsible for grilling and cooking all the meat as well and cooking any hot item required for running the restaurant
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Server
Qdoba Mexican eats
Cheyenne, Wyoming
05.2020 - 11.2020
- Making meals for the customers that walked in as well as ensuring that there was the correct amount of portions
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Court Monitor
Frontier Trapoline Park
Cheyenne, Wyoming
12.2019 - 05.2020
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
- Evaluated equipment quality regularly to ensure optimal functionality for maximum guest enjoyment at all times.
- Optimized space utilization within the facility through careful planning of activity areas and equipment placement.
- Maintained consistent communication channels with parents regarding participant progress in various instructional programs offered at the facility.
- Conducted regular staff training sessions to maintain a skilled and knowledgeable workforce.
Education
East High School - General
East High School
Cheyenne, Wy05.2020
Skills
- Heavy lifting
- Safety monitoring
- Guest assistance
- OSHA compliance
- Emergency procedures
- Strong work ethic
- Decision-making
- Teamwork and collaboration
- Flexible schedule
- Safety compliance
- Customer service
- Safety guidelines
Timeline
Lift Operator
Steamboat Ski Resort
11.2024 - Current
Groundskeeper
Pursuit
05.2023 - 11.2024
Lift Operator
Loveland Ski Area
11.2022 - 03.2023
Cook
Teton National Park (The Ranch House)
04.2022 - 10.2022
Cook
Chipotle Mexican Grill
03.2021 - 12.2021
Server
Qdoba Mexican eats
05.2020 - 11.2020
Court Monitor
Frontier Trapoline Park
12.2019 - 05.2020
East High School - General
East High School
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