Mason Orcutt
Bailey
Summary
Motivated technical and business professional with 10+ years of in field experience. Dedicated and personable with extensive experience in management, operations, and personnel. Well-versed in trouble shooting, educating, and extensive technical training.
Overview
14
14
years of professional experience
Work History
Business Owner
Spinner Disc Golf
03.2018 - Current
- Operating/maintaining website and product sales on other platforms.
- Inventory accumulation and organization
- Tracking all expenses and earnings.
- In-house manufacturing and development,.
Transcriber
Rev.com
01.2017 - Current
- 100 WPM typing while transcribing audio of interviews, classes, and conversations
- Accelerated project counting and gathering of data relating to subject
- Took steps to ensure data confidentiality and meet specific corporate guidelines
Service Specialist/Technician
Alarm Detection Systems
08.2022 - 05.2024
- Inspected equipment to diagnose operational issues.
- Conducted regular training sessions for staff, ensuring consistent delivery of exceptional services to customers.
- Mentored junior staff members on best practices regarding service excellence while modeling exemplary behavior at all times.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Field Service Technician
Vivint Smart Home
05.2011 - 06.2018
- Oversaw the development, testing, and roll out of a complete suite of web-based software solutions
- Traveled to client sites and answered questions via phone and email so that issues were remedied in a timely manner
- Communicated with all partners including vendors, upper management and peers
- Operated hand tools and power equipment according to corporate safety procedures
Optician
Walmart Vision and Glasses
05.2017 - 12.2017
- Wrote up detailed work orders specifying parameters for lenses and frames
- Took specific facial and eye measurements for pre-screening and dispensing
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Worked with doctor and other clinic staff to process patients and direct them to the appropriate departments
Skilled Laborer
ACME Painting
06.2011 - 10.2014
- Painted structures and other surfaces using traditional and spraying methods
- Operated compressors, striping machines, sanders and spray equipment
- Coordinated and completed ongoing maintenance of the exterior and interior of the properties
Education
Associate of Science - Chemistry
Laramie County Community College
Laramie, WY12-2016
Skills
- Customer service/relations
- Driven and determined
- Operations management
- Desktops, laptops, and mobile devices
- Inventory tracking and management
- Trends analysis
Accomplishments
Eagles scout of the BSA. Certified level 1 technician.
Languages
Spanish
Limited Working
Timeline
Service Specialist/Technician
Alarm Detection Systems
08.2022 - 05.2024
Business Owner
Spinner Disc Golf
03.2018 - Current
Optician
Walmart Vision and Glasses
05.2017 - 12.2017
Transcriber
Rev.com
01.2017 - Current
Skilled Laborer
ACME Painting
06.2011 - 10.2014
Field Service Technician
Vivint Smart Home
05.2011 - 06.2018
Associate of Science - Chemistry
Laramie County Community College
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