Mason Hartshorn
Aurora
Summary
Hard working, consistent, and bubbly with lots of experience working with coworkers, customers, children, animals, and plants. Always looking for ways to help those around me and go further than expected. Challenges are welcome, and I approach opportunities with the intention of learning new skills and mastering the skills I've already developed.
Overview
3
3
years of professional experience
Work History
Reptile Specialist / Team Lead
Nature Box Pet Emporium
08.2025 - Current
- Cared for a variety of species of reptiles, invertebrates, and aquatic animals with great attention to detail to each animal's specific needs.
- Employed a variety of sales and interpersonal techniques to retain customers, generate revenue, and educate all clients about the needs of their chosen animal.
- Handled both cash and digital transactions and was responsible for handling end-of-day profits.
- Highly physical and hands-on throughout entire shifts, constantly moving and working with my hands.
Site Operator
DECO Windshield Repair Inc.
05.2025 - 08.2025
- Independently set up and operated company drive up service repair tents around a variety of cities in Colorado.
- Utilized a wide range of sales techniques to build value in service while building strong connections with clients.
- Performed multitude of varying complexity windshield chip and crack repairs with immense attention to detail.
- Worked through an on-the-go POS system requiring gathering information about the client through dialogue.
Supervisor
Urban Air Adventure Park
Aurora
08.2023 - 04.2025
- Managed team members throughout the park while creating break schedules, scheduling shifts, and other management responsibilities.
- Worked alongside corporate and co-workers to communicate with customers and minors to resolve conflicts and emergencies.
- Handled end-of-day profit for the business and was responsible for counting cash profits.
Host
Brinker Inc.
Aurora
10.2022 - 06.2023
- Worked busy dinner rushes and learned how to cooperate with other employees to streamline productivity and customer experience.
- Gained experience in communicating effectively with customers and coworkers while maintaining a positive and welcoming demeanor.
Education
HIGHSCHOOL GRADUATE -
Grandview Highschool
Aurora Colorado05.2025
Skills
- Exceptional communication
- Leadership
- Conflict resolution
- Fantastic customer service
- Plant care, gardening
- Caring for a variety of exotic animals
Timeline
Reptile Specialist / Team Lead
Nature Box Pet Emporium
08.2025 - Current
Site Operator
DECO Windshield Repair Inc.
05.2025 - 08.2025
Supervisor
Urban Air Adventure Park
08.2023 - 04.2025
Host
Brinker Inc.
10.2022 - 06.2023
HIGHSCHOOL GRADUATE -
Grandview Highschool