MARY MITCHELL
Denver
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
AR Coordinator
Colavria Hospitality
Denver
07.2022 - Current
- Managed accounts receivable accounts, including invoicing, collections and reconciliations.
- Reviewed customer contracts to ensure compliance with payment terms.
- Prepared monthly financial reports for management review.
- Census Reports
- Customer Service
- Maintained accurate records of all transactions in the company's accounting system.
- Reconciled bank statements on a daily basis.
- Researched and analyzed past due balances to identify potential issues or trends.
- Generated regular aging reports for review by senior management.
Billing Manager
Associates Of Otolaryngology, Billing and Insurance
Denver
07.2012 - 06.2022
- Reviewed billing problems, researched issues and resolved concerns
- Trained and mentored staff on procedures, compliance requirements specific to the job description
- Worked with customers to develop payment plans and bring accounts current
- Monitored patient balances and performed collections
- Monitored and performed billing and payment processes
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement
- Implemented billing procedures to ensure accurate data entry and timely payment collection.
- Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions
- Prepared monthly reports on accounts receivable status and aging analysis
- Researched complex billing issues using internal resources and external sources as needed.
- Managed daily cash postings from lockbox or other electronic methods of payment processing.
- Maintained customer records in accounting systems ensuring accuracy of information entered into system.
- Created manual invoices when necessary
- Monitored delinquent accounts and worked with collections department if necessary.
- Generated monthly aged trial balances for review by management team.
- Investigated unapplied payments or credits to determine appropriate application method.
- Managed billing calendar and scheduled claims for payments.
- Helped customers to bring accounts into good standing by implementing payment plans.
- Conducted insurance verification and pre-authorization, coded [Type] procedures and managed patient charts.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions
Billing - Billing Account Associate
OCI
Denver
03.2007 - 10.2011
- Reviewed billing problems, researched issues and resolved concerns
- Worked with customers to develop payment plans, manage billing issues, and bring accounts current
- Managed Medicaid payment processes and payment retrieval
- Executed billing tasks and recorded information in company databases.
Radiology - Billing Account Associate
Diversified
Denver
04.2006 - 03.2007
- Responsible for all billing and payment tasks and recorded information in company databases
- Worked with customers to develop payment plans and bring accounts current
- Reviewed and researched refund requests
- Reviewed billing problems, researched issues and resolved concerns.
Billing Account Associate
Integrated Diagnostic Center
Denver
07.2002 - 04.2006
- Executed billing tasks and recorded information in company databases
- Managed invoicing and payment processing operations
- Handled account payments and provided information regarding outstanding balances
- Monitored outstanding patient balances and performed collections duties
- Processed payment via telephone and in person with focus on accuracy and efficiency
- Responded to customer concerns and questions on daily basis
- Used data entry skills to accurately document and input statements.
Education
High School Diploma -
Highland High School
Thornton, COSkills
- Full Cycle Medical Billing for Multi Specialties
- Accounts Payable and Receivable
- ICD-10, CPT, and HCPCS Coding
- Eligibility using Multi Platforms
- High Volume Payment Posting (Cash Application)
- Scheduling Office Visits and Surgeries
- Prior Authorization and Pre Certifications
- Customer Service
- High Volume Inbound Calls from patients providers and insurance companies
Timeline
AR Coordinator
Colavria Hospitality
07.2022 - Current
Billing Manager
Associates Of Otolaryngology, Billing and Insurance
07.2012 - 06.2022
Billing - Billing Account Associate
OCI
03.2007 - 10.2011
Radiology - Billing Account Associate
Diversified
04.2006 - 03.2007
Billing Account Associate
Integrated Diagnostic Center
07.2002 - 04.2006
High School Diploma -
Highland High School