Mary Holler
Colorado Springs
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Infant Supervisor
Blue Skies Exploration Academy
Colorado Springs, CO
04.2025 - Current
- Led team of educators in curriculum development and implementation.
- Enhanced student engagement through innovative teaching methodologies.
- Mentored new staff, fostering professional growth and collaboration.
- Monitored performance metrics to ensure compliance with educational standards.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Developed and implemented engaging curriculum tailored to infant developmental milestones.
- Fostered a nurturing environment promoting social, emotional, and cognitive growth in infants.
- Collaborated with parents to address individual needs and enhance child development outcomes.
Nanny
Nanny Lane
Colorado Springs, CO
08.2022 - 04.2025
- Built trust through open communication with both children and their parents.
- Exhibited patience and understanding when dealing with difficult behaviors from children.
- Encouraged intellectual growth through reading stories, playing educational games, and teaching basic concepts.
Lead Teacher
Kid City Usa
Woodland Park, CO
05.2018 - 07.2022
- Established positive relationships with parents by engaging them in their child's education.
- Followed licensing guidelines and company standards to optimize daily care of children.
- Utilized effective classroom management techniques to maintain order in the classroom.
- Managed student behavioral issues to optimize classroom learning environment.
- Identified student needs and collaborated with staff members to assess and solve challenges.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Evaluated student academic growth, recording and preparing progress reports for parents or guardians.
Bartender/Server
Bronco Billys Casino
Cripple Creek, CO
06.2014 - 05.2019
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
- Checked customer identification to verify age requirements for alcohol purchases.
- Utilized problem solving skills to resolve customer complaints in a courteous manner.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
Sales Associate
Walmart
Woodland Park, CO
05.2014 - 05.2018
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Assisted in inventory management, restocking shelves, and maintaining merchandise presentation standards.
- Trained new team members on sales techniques and store policies to improve performance and adherence.
- Monitored stock levels, identifying discrepancies and coordinating with management for timely replenishment.
- Collaborated with team to implement promotional displays, driving increased product visibility and sales.
- Led initiatives to streamline checkout processes, reducing wait times during peak hours for customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Criminal Justice
Pikes Peak Community College
Colorado Springs, COHigh School Diploma - undefined
Manitou Springs Highschool
Manitou, CO05.2014
Skills
- Reliability and trustworthiness
- First aid certified
- Infant care experience
- Early childhood education
- Communication
- Problem solving
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Employee motivation
- Complex Problem-solving
- Strategic planning
- Analytical thinking
- Team building
- Processes and procedures
- Process improvement
- Process monitoring and improvement
- Project management
- Relationship building
Certification
- CPR and first aid
- Lead teacher
Timeline
Infant Supervisor
Blue Skies Exploration Academy
04.2025 - Current
Nanny
Nanny Lane
08.2022 - 04.2025
Lead Teacher
Kid City Usa
05.2018 - 07.2022
Bartender/Server
Bronco Billys Casino
06.2014 - 05.2019
Sales Associate
Walmart
05.2014 - 05.2018
High School Diploma - undefined
Manitou Springs Highschool
Criminal Justice
Pikes Peak Community College