Mary Elizabeth Mullins
Colorado Springs,CO
Summary
Strategic Human Resource Leader experienced in leading HR operations across healthcare and multi-site organizations. Achieved organizational growth and improved retention through effective employee relations, compliance strategies, and alignment of HR initiatives with business goals. Focused on driving high-performance cultures and fostering collaboration to deliver measurable outcomes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Human Resource Director / Interim Regional Program Director for York office
AIMED Human Services
York, PA
11.2025 - Current
- Collaborated with executive team on strategic initiatives.
- Managed leave processes with employees and managers, ensuring compliance with FMLA, military leave, and LOA regulations.
- Drive initiatives that drive engagement.
- Managed HRIS compliance with FSLA, personnel files, medical files, I9, backgrounds, CAPs, and other records.
- Implemented initiatives to enhance employee engagement.
- Managed operational tasks for licensing three houses in York, PA.
- Oversaw office operations and supervised staff in York, PA.
Human Resource Director (Hospital, LTC, Memory, EMS, Hospice, Rural Health Clinic)
Southeast Colorado Hospital District
Springfield, CO
02.2024 - 08.2025
- Advised executive leadership on defining the organization’s long-term mission and goals.
- Ensure regulatory compliance across HR processes while modernizing workflows to reduce risk
- Specializes in employee relations, conflict management, investigations, and training (executive to employee)
- Defined HR and talent KPIs and measured organizational competitiveness to guide strategic decisions
- Launched community outreach and brand awareness initiatives, enhancing local partnerships and community engagement.
- Launched community outreach and brand awareness initiatives to strengthen local partnerships
- Developed strategic recruiting and retention plans to meet needs of staffing for six entities.
- Partner with Talent Acquisition and Learning & Development teams to create seamless employee experiences
- Communicated policies and initiatives across all levels to improve transparency and alignment
- Established HR policies, appointed committees, and resolved issues to meet strategic objectives
- Leads benefit open enrollment and creates and leads new employee orientation
- Administered leave programs and benefits compliance, including FMLA, paid family leave, military leave, and LOA
- Manages and ensures HRIS is compliant – FSLA; Personnel files; medical files; I9; Backgrounds; CAPs; and other records – Audit ready
- Ensures compliance with employment, benefits, insurance, OSHA, EEOC, and other laws, regulations and requirements
- Knowledge of finance, cost analysis, cost reporting, and revenue cycle for facility, operation leadership, budget, human resource concepts, principles and practices. Control overtime.
- Creates curriculum and strategizes and trains executive, management, and employee professional development – rewrote review and accountability standards
- Creates curriculum and strategies and trains executive, management, and employee professional development, succession planning, and performance management
- Developed strategic recruiting and retention plans, addressing staffing needs across six entities.
- Managed payroll processing and ensured accurate data analysis and reporting.
Human Resource Director and Administrator on Call
Medical Behavioral Hospital of Clear Lake
Clear Lake, TX
01.2023 - 01.2024
- Advised senior leadership on issues impacting daily operations of hospital departments, enhancing decision-making processes.
- Recommended administrative policy changes to align with hospital goals and identified management priorities for improved operational effectiveness.
- Utilized HR/Culture Scorecard to analyze workforce trends. to share trends with Leadership and address areas of opportunities
- Recommended changes in administrative policies to enhance hospital goals and objectives.
- Consult with and advise Senior Leadership of issues related to the daily operation of the hospital departments.
- Directed multidisciplinary teams in delivering high-quality behavioral health services.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Led development and implementation of patient care protocols to enhance treatment effectiveness.
Human Resource Manager
RMB Products Manufacturing
01.2021 - 01.2023
- Collaborates, counsels, and partners with executive leadership to define the organization’s long-term mission and goals; identifies ways to support this mission through employee engagement, talent management, and HR processes
- Strategically plans and executes operations, ensuring alignment of vision and goals of the organization
- Leads change through employee relations in counseling and training, corrective actions, development of managers, and listening.
- Leverages the HR/Culture Scorecard to share trends with Leadership and address areas of opportunities
- Established and led mentoring and partnership programs for conflict resolution and problem-solving, mitigating organizational risk.
- Assess and evaluate the skills and performance of assigned management team to provide for professional development and to maximize contributions towards established goals. Provide for effective problem resolution within established guidelines.
- Fostered a high-performing, collaborative team environment, ensuring team members felt valued, empowered, and motivated to deliver excellence.
- Negotiates, manages, and structures compensation and benefit packages and department budget
- Ensures compliance with labor laws, regulations, and best practices in employment law, human resources, and talent management. POC for legal counsel to mitigate risk
- Set policy, proactively identify and address issues, appoint committee members, and meet organizational and strategic goals
- Manages all leave and process working with employees and managers; manages benefit compliance and cost effectiveness: FMLA; Military; LOA
- Manages and ensures HRIS is compliant – FSLA; Personnel files; medical files; I9; Backgrounds; CAPs; and other records
- Ensures compliance with employment, benefits, insurance, OSHA, EEOC, and other laws, regulations and requirements
- Reduced labor costs by more than $500,000 through strategic workforce planning and conversion of contract personnel into permanent employees while maintaining continuity of workflow.
- Owns the HR employee lifecycle, from conceptualization to delivery, focusing on user-centric design, scalability, and process efficiency.
- Developed policies and procedures to enhance efficiency, ensure compliance, and improve consumer experience.
- Managed payroll processing and HRIS administration.
- Developed and implemented recruitment strategies to attract top talent in manufacturing sector.
- Streamlined onboarding processes, enhancing new employee integration and satisfaction.
- Managed employee relations, addressing concerns and fostering a positive workplace culture.
- Led performance management initiatives, aligning individual goals with organizational objectives.
- Implemented HR policies that improved compliance with labor laws and industry standards.
- Analyzed workforce trends to inform strategic planning and resource allocation decisions.
- Facilitated training programs that enhanced staff skills and operational efficiency across departments.
- Mentored promoting professional development and improving departmental performance.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Motivated employees through special events and incentive programs.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Improved organizational culture by initiating diversity and inclusion programs.
- Enhanced employee retention by developing and implementing comprehensive onboarding programs.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
Human Resource Director – Assistant Administrator
Westside Habilitation
01.2020 - 01.2021
- Directed healthcare operations, ensuring compliance with regulatory standards and optimizing patient care delivery.
- Led strategic initiatives to enhance operational efficiencies and reduce costs across hospital departments.
- Mentored management staff, fostering a culture of continuous improvement and accountability within the organization.
Human Resource Director and Assistant Administrator
Provisions Group Homes
01.2019 - 01.2020
Education
Master of Healthcare Administration - Innovation and Change
Colorado State Global
Greenwood Village07-2018
Bachelor of Science - Education
Baptist Bible College
Clarks Summit, PAStrategic Leadership
Liberty University
01-2020
Certificate - HR Management
Louisiana State University
Baton Rouge01-2018
Skills
- HRIS implementation
- Payroll systems
- Employee management
- Compensation strategy
- Benefits administration
- Workforce analytics
- Employee engagement
- Applicant tracking
- Budget management
- Financial analysis
- Regulatory compliance
- Regulatory compliance
- Contract negotiation
- Negotiation
- Partnership management
- Strategic planning
- Strategic initiatives
- Talent strategy
- Change management
- Cultural transformation
- Employee development
- Staff development
- People management
- Team leadership
- Operations management
- Project management
- Program management
- Decision-making
- Issue resolution
- Change leadership
- Relationship building
- Verbal communication
- Performance metrics
- Regulatory compliance
- Talent strategy
- Budget management
- Verbal and written communication
- Business development
- Issues resolution
- Human resources management
Certification
SHRM-CP
Timeline
Human Resource Director / Interim Regional Program Director for York office
AIMED Human Services
11.2025 - Current
Human Resource Director (Hospital, LTC, Memory, EMS, Hospice, Rural Health Clinic)
Southeast Colorado Hospital District
02.2024 - 08.2025
Human Resource Director and Administrator on Call
Medical Behavioral Hospital of Clear Lake
01.2023 - 01.2024
Human Resource Manager
RMB Products Manufacturing
01.2021 - 01.2023
Human Resource Director – Assistant Administrator
Westside Habilitation
01.2020 - 01.2021
Human Resource Director and Assistant Administrator
Provisions Group Homes
01.2019 - 01.2020
Certificate - HR Management
Louisiana State University
Strategic Leadership
Liberty University
Bachelor of Science - Education
Baptist Bible College
Master of Healthcare Administration - Innovation and Change
Colorado State Global