Anne Howard
Colorado Springs
Summary
Solutions-focused, versatile management professional offering a comprehensive background supporting office and medical management for over 10 years. Strong planner and problem solver who readily adapts to change, meets tight deadlines without compromising quality, and exceeds expectations. A desire to change and help better individual’s life’s, help accomplish people’s goals and to help expand company horizons.
Overview
14
14
years of professional experience
Work History
Patient Coordinator / Medical Assistant
Aaron Smith Plastic Surgery
07.2017 - Current
- Reviewed pre and post operative information with each surgical patient clearly and professionally
- Liaised between various hospitals and surgery centers to ensure seamless surgery schedules
- Coached recently hired employees on company guidelines, conduct, and practices.
- Sent and handled electronic requests for new medications and medication refills.
- Assisted with biopsies, excisions, and other procedures in clinic while maintaining appropriate sterile technique
- Coordinated with insurance companies for proper billing and payment options.
- Insurance pre-authorization for upcoming surgeries
- Communicated accurate patient information to my physician in fast-pasted environment
Certified Nursing Assistant
NTSOC Nursing & Therapy Services of Colorado, Inc
10.2013 - 02.2018
- Provided high-quality care for many patients
- Recorded and transcribed minutes of meetings
- Attention to detail for chart accuracy, effective team collaboration, patient relations, and consistent delivery of holistic care
- Assist residents with activities of daily living in a professional and safe manner
- Complied with HIPAA standards
- Provided patient advocacy and support
Records clerk /Specialist intake
Heuser & Heuser Law firm
12.2016 - 07.2017
- Indexing and coding legal documents
- Researching prior client records to provide supervisors with accurate knowledge
- Managed multiple busy phones lines and provided clear communication
- Data entry, proper storage of sensitive documents, and experience with legal filing systems.
- Oversaw planning and maintaining busy attorney schedules
- Conducted initial screening for potential clients
- Answering crisis phone lines
Caregiver
Community Outreach INC, 805
08.2010 - 10.2014
- Cared for adults with developmental disabilities
- Scheduled meetings, appointments, and travel arrangements for supervisors, managers, and patients
- Ordered supplies in compliance with office budget
- Medication administration
- Managed legal documentation for each client
- Educated patients on financial literacy
- Expert in tactical and technical guidance
- Planned and assisted patients with personal goals
Education
Bachelor of Science - Criminal Justice And Forensic Science
University of Colorado At Colorado Springs
Colorado Springs, COCertificate - Certified Nursing Assistant
NTSOC
Colorado Springs, CO2018
Associate of Science - Surgical Technology
Pikes Peak State College
Colorado Springs2024
Skills
- Microsoft Office
- Scheduling and Logistics
- Organization
- Strong Verbal Communicator
- Program Evaluation
- Leadership Skills
- Administrative Support
- Superior Multi-tasker
- Efficient and Reliable Team Player
- Compassionate Caregiver
- Health Insurance Verification
- Knowledge of Medical Terminology
Languages
Spanish
Native or Bilingual
Additional Information
Professional references available upon request.
Timeline
Patient Coordinator / Medical Assistant
Aaron Smith Plastic Surgery
07.2017 - Current
Records clerk /Specialist intake
Heuser & Heuser Law firm
12.2016 - 07.2017
Certified Nursing Assistant
NTSOC Nursing & Therapy Services of Colorado, Inc
10.2013 - 02.2018
Caregiver
Community Outreach INC, 805
08.2010 - 10.2014
Bachelor of Science - Criminal Justice And Forensic Science
University of Colorado At Colorado Springs
Certificate - Certified Nursing Assistant
NTSOC
Associate of Science - Surgical Technology
Pikes Peak State College
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