Martha Puentes
Denver
Summary
Experienced in delivering high-quality environmental services as housekeeper. Solid background in maintaining cleanliness, reducing waste and enhancing sustainability of premises. Understands importance of hygiene standards and compliance with safety regulations. Demonstrates ability to handle extensive cleaning tasks, work in team settings, and offer exceptional service standards. Proven success in improving overall cleanliness and customer satisfaction by implementing advanced cleaning strategies.
Overview
18
18
years of professional experience
Work History
Environmental Services Housekeeper
Intermountain Healthcare
Denver
05.2023 - 10.2025
- Maintained cleanliness of patient rooms and common areas throughout the facility.
- Operated cleaning equipment such as floor scrubbers and vacuums effectively.
- Followed safety protocols for hazardous materials while performing cleaning tasks.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
Environmental Services Housekeeper
Intermountain Healthcare
Grand Junction
02.2020 - 01.2023
- Followed safety protocols while using cleaning chemicals.
- Ensured adherence to health and sanitation regulations consistently.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Maintained a clean work area at all times by sweeping or vacuuming daily.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Maintained cleanliness of patient rooms and common areas throughout the hospital.
- Disinfected high-touch surfaces to ensure a safe environment for patients and staff.
Housekeeper
Marriott
Grand Junction
01.2008 - 05.2016
- Cleaned guest rooms to meet Marriott's high cleanliness standards.
- Managed laundry operations, ensuring fresh linens for all hotel areas.
- Restocked cleaning supplies and amenities to maintain inventory levels.
- Maintained cleanliness in public areas, including lobbies and restrooms.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Trained staff on proper cleaning techniques and safety protocols.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
Skills
- Cleaning procedures
- Team collaboration
- Attention to detail
- Vacuuming and sweeping
- Hospitality standards knowledge
- Sorting and washing laundry
- Folding clean laundry
Languages
Spanish
Native/ Bilingual
A1
Timeline
Environmental Services Housekeeper
Intermountain Healthcare
05.2023 - 10.2025
Environmental Services Housekeeper
Intermountain Healthcare
02.2020 - 01.2023
Housekeeper
Marriott
01.2008 - 05.2016