Martha Diaz
Fort Lupton
Summary
Detail-oriented and compassionate Medical Assistant with extensive hands-on experience in both patient and clinic operations. Contributed to the successful opening of a cancer center by assisting with team coordination, workflow setup, and independently managing all medical assistant duties. Ready to transition into a Lead Medical Assistant role to continue fostering collaboration, efficiency, and quality care within a growing healthcare team.
Overview
17
17
years of professional experience
Work History
Medical Assistant II
St. Anthony North Hospital Cancer Center
12.2024 - Current
- Demonstrated adaptability in the face of unexpected challenges or changes within the clinic, maintaining a high standard of performance throughout.
- Assisted in implementing efficient workflows to enhance patient intake processes, and reduce wait times.
- Triage incoming calls for the provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures, workflows, and administrative tasks.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
- Coordinated patient scheduling and follow-up processes to optimize clinic workflow.
- Collaborated with multidisciplinary teams to support comprehensive patient care initiatives.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Communicated critical lab values to physicians and followed through with the treatment plan.
Shetler Assistant
City And County Of Denver - Human Services
03.2023 - 03.2024
- Conducted intake process.
- Guided residents on available community resources.
- Maintained a clean and safe environment by performing daily janitorial tasks around the facility.
- Provided guidance and support to residents during their stay at the shelter.
- Maintained essential supply levels through efficient inventory management.
- Facilitated recreational activities for children living at the shelter.
- Assisted with communication between staff members and residents regarding rules and regulations governing behavior in the facility.
- Assisted with scheduling daily meetings with staff members to discuss operational issues or concerns.
- Assisted with my medical knowledge in certain resident health emergencies.
Medical Assistant/Lead MA
Western Nephrology
09.2014 - 12.2021
- Collected laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Arranged patient charts daily prior to clinic sessions.
- Communicated critical lab values to physicians and followed through with the treatment plan.
- Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
- Collaborated with healthcare providers to streamline communication and improve patient care outcomes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Coordinated with other departments to ensure continuity of care.
- Kept close eye on department operations to maintain coverage of needs.
Caregiver Attendant
Landmark Memory Care
05.2018 - 11.2019
- Delivered compassionate care for those facing medical or physical setbacks.
- Facilitated group activities designed to enhance quality of life for residents of long-term care facilities.
- Responded quickly to emergency situations using appropriate interventions.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Supported bathing, dressing, grooming and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored vital signs and reported changes to medical staff on site.
- Engaged clients in conversation to stimulate cognitive abilities and promote socialization.
- Assisted with meal planning for those with diet restrictions.
Medical Assistant/Lead
Clinica Family Health Services
09.2008 - 09.2014
- Administered prescribed injections, medications and treatments.
- Performed basic laboratory tests such as urinalysis and blood glucose levels.
- Entered data accurately into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Provided assistance to medical staff in performing minor surgical procedures.
- Assisted in the development of policies and procedures for patient care activities.
- Supervised clinical staff members to ensure quality of care was provided in accordance with established standards.
- Coordinated with other departments to ensure efficient workflow processes were being followed.
- Created a system for tracking patient visits and outcomes.
- Facilitated communication between the medical office staff and healthcare providers.
- Monitored inventory levels of medical supplies in order to maintain an adequate supply at all times.
- Managed schedules, assignments and performance of staff.
Education
Certification - Medical Assistant
Pima Medical Institute
Aurora, CO09-2008
Everest College
05-2006
High School Diploma -
Fort Lupton High School
Fort Lupton, CO05-2004
Nursing
Front Range Community College
12-2021
Skills
- Bilingual/Fluent in Spanish
- Precision-focused
- Strong verbal and non-verbal communication
- Attentive listener
- Strong organizational skills
- Quiet Leader
- Ownership of tasks
- Organizational time strategies
- Responsive to new challenges
Timeline
Medical Assistant II
St. Anthony North Hospital Cancer Center
12.2024 - Current
Shetler Assistant
City And County Of Denver - Human Services
03.2023 - 03.2024
Caregiver Attendant
Landmark Memory Care
05.2018 - 11.2019
Medical Assistant/Lead MA
Western Nephrology
09.2014 - 12.2021
Medical Assistant/Lead
Clinica Family Health Services
09.2008 - 09.2014
High School Diploma -
Fort Lupton High School
Certification - Medical Assistant
Pima Medical Institute
Everest College
Nursing
Front Range Community College
References
References available upon request.
Education and Training
true,other,other,other,other