Summary
Overview
Work History
Education
Skills
ACTIVITIES & AWARDS
Timeline
Generic

Markcus I. Hardy

Aurora,CO

Summary

Dedicated and professional individual with a strong drive to enhance organizational efficiency through the implementation of successful strategies. Skilled in utilizing data analysis to gain valuable insights into HR initiatives. Excellent communication and interpersonal skills for effective collaboration with colleagues and stakeholders.

Overview

3
3
years of professional experience

Work History

SMB Sales Executive

T-Mobile Corporate
01.2024 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managing and cleansing data in the Salesforce CRM system as leads are entered
  • Achieved sales goals and service targets by actively completing 500 lines quarterly to consistently meet quota.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Handle 75 to 100 inbound and outbound calls daily to ensure effective communication and meet performance goals.

Construction Maintenance Technician

University Park
11.2021 - 12.2022
  • Executing field operations, including tasks such as manual labor, repairs, construction, and maintenance of natural gas distribution systems.
  • Install, replace, or repair steel and plastic pipe
  • Handle emergency situations, including possible exposure to gaseous atmospheres
  • Operates and performs preventive maintenance of heavy duty equipment and vehicles
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Loss Prevention Maintenance Coordinator

GameStop
08.2021 - 02.2022
  • Communicates with field vendors, and store support center to ensure proper installation, maintenance, and repairs
  • Ensured timely response for all Loss Prevention related service needs as result of robbery/burglary and notify all necessary Corporate and Field personnel
  • Clearly conveying information and ideas to individuals or groups in timely manner
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.

Education

Bachelors of Arts & Science - Mass Communication, Behavioral Science

Prairie View A & M University
Prairie View, TX
05.2019

Skills

  • Microsoft Office
  • Windows
  • Excel
  • Access
  • Word
  • Level I, II Spanish
  • Sales and market development
  • Lead prospecting
  • Quota achievement

ACTIVITIES & AWARDS

  • Good or Great Summer camp coordinator - 2016 - Present
  • Professional Athlete (Wide Receiver) NFL/XFL/LFA - 2019 - 2023
  • Public Relations Chair Unchanging Hands - 2018 - 2019
  • Panther PhD Award - 2018 - 2019
  • Prairie View football Team Captain - 2017 - 2019


Timeline

SMB Sales Executive

T-Mobile Corporate
01.2024 - Current

Construction Maintenance Technician

University Park
11.2021 - 12.2022

Loss Prevention Maintenance Coordinator

GameStop
08.2021 - 02.2022

Bachelors of Arts & Science - Mass Communication, Behavioral Science

Prairie View A & M University

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Markcus I. Hardy