Mark Flitcroft
Wellington
Summary
Dedicated professional with strong customer service skills and expertise in safe food handling. Committed to maintaining cleanliness and fostering customer loyalty in fast-paced environments.
Reliable and friendly, with can-do attitude and excellent customer service skills. Familiar with food safety regulations and proficient in handling and preparing fresh deli products. Committed to providing positive experience for all customers through efficient and courteous service.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Forks and Beans
Livermore, CO
04.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated slicers and scales to prepare deli products according to health standards.
- Maintained cleanliness and organization of deli area, ensuring compliance with safety regulations.
- Collaborated with team members to efficiently manage inventory and stock levels.
- Developed relationships with regular customers, fostering loyalty and repeat business.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Barista
Owl Canyon Coffee
Wellington, CO
02.2023 - 03.2024
- Prepared high-quality beverages using espresso machines and manual brewing techniques.
- Maintained cleanliness and organization of workstations to ensure efficient service operations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed inventory levels, restocking supplies to prevent shortages during peak hours.
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
Education
High School Diploma -
Wellington Middle-highschool
Wellington, CO05-2026
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling
- Menu memorization
- Cash handling proficiency
- Food sales and promotion
- Cash handling
- Product knowledge
Accomplishments
Collaborated with a highschool football team as a team manager that assisted with a result of a state championship, under high stress, many tasks to keep track of and and team members to help and assist with
Timeline
Deli Clerk
Forks and Beans
04.2024 - Current
Barista
Owl Canyon Coffee
02.2023 - 03.2024
High School Diploma -
Wellington Middle-highschool