Mark Dwyer

Directed operations and compliance for 500,000 sq ft of facilities across three counties for ~500 employees, residents, and guests.

Managed three annual maintenance budgets totaling $270,000 to ensure fiscal accountability.

Oversaw major capital projects, including $140K solar upgrade and $215K exterior restoration initiatives.

Served as Operator of record for Tassajara Zen Mountain Center water system to maintain safe drinking water compliance.

Coordinated infrastructure and emergency response during 2023 atmospheric river floods to restore access and utilities.

Supervised contractors and vendors while enforcing safety standards and aligning capital planning with mission goals.

Guest House Manager

• Managed a 17-room guesthouse serving conferences and retreats, hosting groups such as Google, Twitter, and Wikipedia.
• Supervised and trained housekeeping staff and apprentices; maintained high standards of service and facility presentation.
• Coordinated guest arrivals, schedules, and event logistics to ensure smooth operations and positive guest experiences.

Guest Student Manager

• Oversaw housing assignments for 70+ residents; reviewed and booked guest student applications.
• Facilitated orientations, work expectations, and integration of new apprentices into the community.
• Led daily work meetings and coordinated cross-department labor needs (farm, kitchen, maintenance, grounds).

Guest Manager Assistant – Tassajara Zen Mountain Center

• Supported retreat leaders by organizing schedules, transportation, meals, and guest requests.
• Acted as liaison between visitors and departments (front office, kitchen, housekeeping, programming, transportation) to ensure seamless retreat experiences.

• Ensured smooth operation of public transit, enhancing tourist experiences through local business and bus route information.
  Supervised daily operations of Free Ride transit system, leading a team of 25 bus drivers.
  Conducted driver performance evaluations to maintain high service standards.
  Managed hiring, interviewing, and training processes for new bus drivers.
  Maintained ridership database and driver eligibility documentation for compliance and operational efficiency.
  Assisted in designing bus routes and schedules, including development of winter schedule.