Summary
Overview
Work History
Education
Skills
Certification
i-car certification, 3rd place @ skills USA
Timeline
Generic

Marissa Thomas

Aurora

Summary

Dynamic customer service professional with experience at Gyroz's, excelling in high-pressure environments. Proven ability in cash handling and training new staff, ensuring operational excellence. Detail-oriented with strong teamwork skills, adept in damage assessment and surface preparation, consistently delivering exceptional customer experiences. Reliable and committed to maintaining a welcoming atmosphere.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Cashier /Lead Counter Helper

Gyroz's
04.2022 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on operational procedures and company policies.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Certificate / Diploma - Auto Collision And Refinishing Technician

Picken Technical College
Aurora, CO
05-2025

Skills

  • Automotive refinishing
  • Detail-oriented
  • Plastic repair
  • Surface preparation
  • Paint mixing
  • Spray equipment operation
  • Color matching
  • Glazing techniques
  • Hand sanding
  • Lacquer finishing
  • Masking techniques
  • Polishing techniques
  • Damage assessment
  • Stain removal

Certification

  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]

i-car certification, 3rd place @ skills USA

skills USA competed against 10 other people with my painting skills and won 3rd place

completed 14 courses to achieve my i-car certification

Timeline

Customer Service Cashier /Lead Counter Helper

Gyroz's
04.2022 - Current

Certificate / Diploma - Auto Collision And Refinishing Technician

Picken Technical College

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Marissa Thomas