- Cooking
- I enjoy helping others and giving back to the community
- Reading
Marissa Melling
Arvada
Summary
Dedicated professional with extensive experience in training and mentoring within fast-paced environments. Proven ability to optimize team performance and resolve customer inquiries effectively, contributing to improved service quality and brand reputation.
Overview
5
5
years of professional experience
Work History
Starbucks Supervisor
Caesars Entertainment
Black Hawk, CO
11.2025 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained new team members on procedures and operational protocols.
- Coordinated staff schedules to optimize workflow and maximize efficiency.
- Monitored inventory levels, facilitating timely restocking of supplies.
Shift Leader
Dutch Bros
Lakewood, CO
08.2021 - 11.2025
- Implemented process improvements that enhanced customer satisfaction and reduced wait times.
- Ensured compliance with health and safety regulations during shifts, maintaining a safe environment.
- Resolved customer inquiries and complaints promptly to uphold brand reputation.
Education
High School Diploma -
Red Rocks Community College
Lakewood, CO08.2028
Skills
- Training and mentoring
- Team building
- Goal oriented
- Staff management
- Customer service
- Inventory control
Interests
Timeline
Starbucks Supervisor
Caesars Entertainment
11.2025 - Current
Shift Leader
Dutch Bros
08.2021 - 11.2025
High School Diploma -
Red Rocks Community College