Marissa Erickson
Administrative Assistant
Denver,CO
Summary
Creative and proactive administrative professional with 5+ years experience seeking Human Resources and Office Coordination role. Exceptional interpersonal and administrative skills. Detail-oriented and thrives in dynamic environments. Experienced in sensitive data management, event coordination, food justice initiatives, and office management.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Membership and Visitor Services Representative
Denver Botanic Gardens
Denver, CO
03.2025 - Current
- Manage sensitive member data of over 65,000 households including data verification, membership renewals, data entry, technology support and device troubleshooting, event scheduling, and tracking feedback in person and over the phone.
- Collaborate cross-departmentally to coordinate events, meetings, and support for visitors, volunteers, and staff at the Gardens.
- Provide exceptional high-volume individualized customer service to visitors, members, volunteers, and staff resulting in better customer satisfaction and increased member re-enrollments.
Administrative Assistant
Metropolitan State University of Denver
Denver, CO
01.2022 - 05.2025
- Provided direct executive assistance to the MSU Denver Honors Program Director including department event planning and coordination, cross-department meeting coordination and documentation, project support for large-scale undergraduate studies events, and training new student employees.
Research Assistant
Metropolitan State University of Denver
Denver, CO
01.2022 - 09.2024
- Served as the lead research assistant for MSU Denver's Teaching Assistant Program research project by designing surveys, conducting interviews with students and faculty, and analyzing data to identify strategies to improve student retention and success.
- Trained and supported new research assistants on sensitive and secure lab practices and research methodologies for a variety of projects, promoting efficiency and collaboration among the team.
- Maintained sensitive student and faculty data using ethical research and data management practices ensuring detailed accuracy and confidentiality.
Administrative Assistant
Metropolitan State University of Denver
Denver, CO
08.2018 - 10.2022
- Served as the primary point of contact for students and faculty for the Department of Sociology and Anthropology.
- Answered all incoming inquiries in person, over the phone, and via email.
- Managed faculty scheduling for student office hours and exams.
- Provided direct support to the Program Coordinator with office maintenance, sensitive record filing and documentation, and supply inventory management.
Community Partner Liaison and BeekeeperC
Best Bees Co.
Denver, Colorado
05.2016 - 10.2018
- Maintained and strengthened business relationships with both residential and commercial Best Bees clientele around Denver including with Wells Fargo, Fiddler's Green Amphitheater, and Beacon Capitol.
- Serviced over 25+ beehives across Denver and tracked the health of each hive weekly over two years using detailed data entry software to present findings to stakeholders.
Food Justice Intern
The GrowHaus
Denver, CO
05.2015 - 08.2015
- Prepared and led gardening, cooking, and health workshops for community members in the Elyria Swansea neighborhood in Denver to increase community engagement and food access.
Education
Bachelor of Arts - Cultural Anthropology
Metropolitan State University of Denver
Denver, CO05.2024
Bachelor of Arts - Diversity, Equity, Inclusion & Accessibility
Metropolitan State University of Denver
Denver, CO, US05.2024
Skills
- Conflict Resolution
- Management of Competing Priorities
- Interpersonal Communication Skills
- Data Entry & Database Management
- Attention to Detail
- Event Coordination
Timeline
Membership and Visitor Services Representative
Denver Botanic Gardens
03.2025 - Current
Administrative Assistant
Metropolitan State University of Denver
01.2022 - 05.2025
Research Assistant
Metropolitan State University of Denver
01.2022 - 09.2024
Administrative Assistant
Metropolitan State University of Denver
08.2018 - 10.2022
Community Partner Liaison and BeekeeperC
Best Bees Co.
05.2016 - 10.2018
Food Justice Intern
The GrowHaus
05.2015 - 08.2015
Bachelor of Arts - Cultural Anthropology
Metropolitan State University of Denver
Bachelor of Arts - Diversity, Equity, Inclusion & Accessibility
Metropolitan State University of Denver