Marissa Cuccaro
Denver
Summary
Dynamic hospitality professional with over four years of advanced serving experience in high-volume restaurants and exclusive private clubs. Expertise in guest relations, fine dining service, and wine and beverage recommendations, complemented by a strong background in managing banquet events and driving sales. Renowned for professionalism, exceptional communication skills, and meticulous attention to detail, consistently delivering outstanding guest experiences that foster customer loyalty. Committed to enhancing service excellence and contributing to team success.
Overview
5
5
years of professional experience
Work History
Server
Park Burger
Denver, CO
09.2024 - Current
- Utilize advanced serving techniques to provide efficient, personalized service in a fast-paced, high-volume restaurant environment.
- Build strong guest relationships through attentive service, menu expertise, and effective communication.
- Increase sales through strategic upselling of food, beverages, and featured menu items.
- Manage multiple tables simultaneously while maintaining accuracy and guest satisfaction.
Server
Denver Country Club
Denver, CO
11.2022 - 09.2024
- Delivered elevated dining experiences for club members and guests in a prestigious private club environment.
- Demonstrated advanced knowledge of food, wine, and beverage service while providing personalized recommendations.
- Assisted with banquet events, member functions, and large-scale dining operations.
- Trained new servers and supported management in maintaining service excellence.
Server
Rock Bottom Restaurant & Brewery
Denver, CO
04.2022 - 11.2022
- Provided high-quality service in a high-volume restaurant environment.
- Upsold menu items, specialty beverages, and promotions to increase guest check totals.
- Maintained strong product knowledge and delivered exceptional guest experiences.
Server
Ted's Montana Grill
Greenwood Village, CO
04.2021 - 04.2022
- Delivered attentive guest service while maintaining company hospitality standards.
- Educated guests on menu offerings and dietary accommodations.
- Assisted in training new team members and supporting onboarding efforts.
Education
Some College Coursework -
Northeastern Junior College
Sterling, COHigh School Diploma - undefined
Gunnison High School
Gunnison, CO05-2018
Skills
- Advanced Table Service
- Fine Dining Service
- Guest Relations & Customer Experience
- Wine, Liquor & Beverage Knowledge
- Upselling & Sales
- Banquet & Event Service
- High-Volume Dining Operations
- POS Systems
- Cash Handling
- Team Training & Mentorship
- Food Safety & Regulatory Compliance
- Conflict Resolution
- Professional Communication
- Multitasking
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- High volume dining
- New hire training
Timeline
Server
Park Burger
09.2024 - Current
Server
Denver Country Club
11.2022 - 09.2024
Server
Rock Bottom Restaurant & Brewery
04.2022 - 11.2022
Server
Ted's Montana Grill
04.2021 - 04.2022
High School Diploma - undefined
Gunnison High School
Some College Coursework -
Northeastern Junior College