Marissa Bryant
Colorado Springs
Summary
Motivated Team Leader with engaging personality and strong problem-
solving skills. High attention to detail, reliable, persuasive, skilled in team
motivation. Adaptable professional with high standards for team
collaboration and ability to interpret and execute the needs of the
customer and company.
Excellent references upon request.
Overview
2026
2026
years of professional experience
Work History
Operations Manager
PDS Health
07.2025 - Current
- Led a cross-functional team of Doctors, Hygienists, Dental Assistants, and Front Desk staff to foster a cohesive office culture through 'hand-off' protocols and communication.
- Partnered with clinical providers to translate complex care plans into clear, actionable treatment presentations for patients, achieving day-of case acceptance rate by aligning financial options with clinical needs.
- Optimized the office’s financial viability by analyzing shifting insurance reimbursement trends and 'UCR' (Usual, Customary, and Reasonable) rates, ensuring 100% accurate coding and timely doctor compensation.
Assistant General Manager
Rocky Mountain Restaurant Group
2023 - 2025
- Directed daily operations for two high-volume restaurant concepts in tandem, maintaining brand consistency and service standards across both restaurants while managing a combined staff of thirty employees.
- Cultivated a unified leadership culture across both restaurants by implementing standardized training modules for BOH and FOH teams, leading to strong staff retention and the internal promotion of five shift leads.
- Optimized labor efficiency and COGS by syncing cross-location scheduling and shared inventory, resulting in reduction of total overhead and zero downtime during peak hours.
Shift Lead Manager
Elan Group
2019 - 2023
- Organized floor operations for a high-volume tequila bar during peak shifts, managing guest flow to maximize seating capacity while maintaining a premium experience.
- Served as a subject matter expert on a curated selection of tequilas and mezcals, driving beverage sales through staff education on flavor profiles and upsell techniques.
- Supervised daily opening and closing procedures, including inventory audits, ensuring 100% accuracy in financial reporting.
Server
Rocky Mountain Restaurant Group
2017 - 2019
Case Manager
Atlas Medical Center
2015 - 2017
Server
Rock Bottom Restaurant
2012 - 2015
Education
Bachelor of Science - Psychology
University of Colorado
CO01-2023
Skills
- Data/ P&L analytics
- Implement new software tools
- KPI reviews
- Maintain team compliance
- Recruiting and onboarding
- Conflict resolution
- Vendor relations
- Optimize labor costs
- Standardize workflows
- Implement cross-training system
- Standardize maintenance and repairs
Systems:
- Dentrix
- Epic
- Toast
- Aloha
- Lightspeed
- Workday
- Hotschedules
- ADP
- Microsoft
- Canvas
- Chirotouch
Timeline
Operations Manager
PDS Health
07.2025 - Current
Assistant General Manager
Rocky Mountain Restaurant Group
2023 - 2025
Shift Lead Manager
Elan Group
2019 - 2023
Server
Rocky Mountain Restaurant Group
2017 - 2019
Case Manager
Atlas Medical Center
2015 - 2017
Server
Rock Bottom Restaurant
2012 - 2015
Bachelor of Science - Psychology
University of Colorado