Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Marisa Parra

Aurora

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sort Center Associate

Amazon
Aurora
09.2022 - Current
  • Handles, processes, and sorts packages safely on a daily basis to ensure the Amazon customer promise is delivered.
  • Escalates any problems to leadership to ensure tasks are completed accurately and safely, in compliance with Amazon policies.
  • I became a learning ambassador in 2023, responsible for training new hires, coaching current associates, and supporting cross-training in new roles, while serving as a model associate in the warehouse.
  • Regularly assist with translations for operations and human resources while maintaining confidentiality and professionalism.
  • Maintains cleanliness and safety standards throughout the warehouse environment.
  • Assists in loading and unloading trucks for inbound and outbound shipments.
  • Communicated effectively with supervisors regarding stock discrepancies or issues.
  • Staged and sorted multiple types of products for loading.

Shift Supervisor

Starbucks
Greenwood Village
07.2015 - 01.2020
  • Supervised daily operations to ensure efficient store performance and customer service.
  • Trained and mentored new baristas on coffee preparation and customer interaction.
  • Implemented company policies and procedures to maintain store standards.
  • Provided on-the-job training to new staff members.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Maintained reliable and punctual attendance.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Resolved customer complaints and reported issues to senior management.

Education

High School Diploma -

Alamosa High School
Alamosa, CO
05-2013

Skills

  • Package sorting
  • Problem escalation
  • Staff training
  • Safety compliance
  • Product staging
  • Customer service
  • Effective communication
  • Professionalism
  • Confidentiality
  • Active listening
  • Self motivation
  • Interpersonal skills
  • Teamwork and collaboration
  • Word processing
  • Strong problem solver

Affiliations

  • Team mom (softball)

Accomplishments

  • Associate of the month 0ctober 2024
  • Ambassador of the month in 2023

Certification

  • Trailer Dock and Release 12/12/2023 - Current
  • Universal Procedures Certified 2/25/2024- Current
  • Fast Certified 2/25/2024- Current

Languages

Spanish
Professional

References

References available upon request.

Timeline

Sort Center Associate

Amazon
09.2022 - Current

Shift Supervisor

Starbucks
07.2015 - 01.2020

High School Diploma -

Alamosa High School

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Marisa Parra