Creative and versatile communications professional transitioning into marketing with a strong foundation in writing, content creation, and audience engagement. Experienced in developing email campaigns, flyers, and promotional materials that connect people with events and community initiatives. A fast and adaptable learner with strong attention to detail and a genuine understanding of the climbing community, eager to bring fresh ideas and an authentic voice to Ascent’s marketing efforts.
Work History
Scoring Leader — ELPAC, TOEIC, and WINSIGHT Exams
10 Years 5 Months
Educational Testing Services | 03.2016 - Current
Lead and support scoring teams across multiple large-scale English language assessments, ensuring adherence to complex scoring rubrics and quality benchmarks
Score English language assessments with expert-level attention to linguistic nuance, accuracy, and fairness
Authored performance and quality assurance reports to ensure compliance with scoring standards
Collaborated with scoring directors to achieve production timelines, maintaining ETS validity and reliability standards
Scored English language assessments with precision, focusing on linguistic nuance, accuracy, and fairness
AI Data Annotation & Web Search Quality Rater
9 Years 8 Months
Telus Digital | 12.2016 - Current
Labeled, annotated, and evaluated text data to enhance natural language processing and support AI model training
Evaluate LLM-generated responses for accuracy, relevance, and effectiveness across diverse topics
Applied language expertise and analytical skills to ensure high integrity of training data
Apply language expertise and analytical skills to improve training data integrity
Perform content classification, prompt/response analysis, and language-based QA tasks
Conduct fact-checking using trusted public sources and external tools
Assessed reasoning quality, clarity, tone, and completeness of AI-generated responses to improve overall output quality
Front Desk Agent
9 Months
Trout Haven Resorts | 07.2015 - 04.2016
Greet and register guests, make recommendations for shopping, dining, and entertainment,and provide travel directions.
Answer inquiries pertaining to lodging and make reservations by phone and online.
Respond to guest comments or complaints, offer solutions, and refer customers to management as necessary.
Addressed guest comments and complaints, providing solutions and referring issues to management.
Created and distributed targeted email campaigns and promotional flyers to effectively advertise events and engage community participation.
Developed promotional content and coordinated event communications across email and print, enhancing awareness and encouraging participation.
High School English Teacher
1 Year 10 Months
Air Academy High School | 08.2013 - 06.2015
Designed and delivered engaging curricula in literature, composition, and grammar to enhance student understanding and appreciation of texts
Integrated formative and summative assessments aligned to state standards to monitor student progress and inform instructional strategies
Fostered student growth in analytical thinking, reading comprehension, and written expression
Developed test prep resources and classroom management strategies to support student-centered learning and promote a positive classroom environment
Education
Master of Arts - Teaching (English)
University of Pittsburgh | Pittsburgh, PA | 06-2013
Bachelor of Arts - English Literature
University of Pittsburgh | Pittsburgh, PA | 06-2012