Mario Daniel Fang Valbuena
Talent Acquisition Associate | Organizational Psychologist | Experienced Recruiter | Cold Calling Expert | Database Management | Negotiation Skills | Bilingual HR Professional
Bogota
Summary
Results-driven Talent Acquisition Associate and bilingual Organizational Psychologist with proven success leading international recruitment strategies across IT, BPO, and professional services sectors. Recognized for building high-performing pipelines for U.S. and Canadian clients by leveraging cold outreach, sourcing automation, Boolean logic, and data analysis. Strong background in remote recruiting, behavioral interviewing, and aligning hiring goals with organizational culture. Adept at managing high-volume hiring processes and delivering measurable outcomes through process optimization and stakeholder engagement.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Talent Acquisition Associate
Empata Global
07.2024 - Current
- Lead full-cycle recruitment processes for multiple international clients across diverse industries.
- Design and implement sourcing strategies to attract qualified candidates through LinkedIn Recruiter, Boolean search, and cold calling.
- Conduct structured interviews to assess candidate skills, experience, and cultural fit.
- Coordinate interview logistics and maintain clear communication between candidates and hiring teams.
- Track recruitment KPIs using Excel and internal dashboards to support continuous improvement.
Talent Specialist
Resolute Solutions
09.2023 - 06.2024
- Spearheaded recruitment efforts for niche IT positions (DevOps, Cybersecurity, Support Engineers) across U.S. regions.
- Executed candidate engagement campaigns via cold calling and personalized messaging.
- Screened and shortlisted candidates using job-specific scorecards and validation calls.
- Collaborated with account managers to prioritize roles and deliver shortlist presentations to clients.
- Maintained CRM hygiene and contributed to process documentation and SOP updates.
Bilingual Call Center Collections Agent
Teleperformance
02.2023 - 05.2023
- Handled English-Spanish customer interactions for a major U.S. bank’s debt recovery department.
- Negotiated and closed payment arrangements while maintaining positive customer relationships.
- Developed objection-handling skills and deepened understanding of U.S. financial compliance protocols.
Intern - Human Resources and Recruitment
UNIMINUTO Colombia
07.2022 - 01.2023
- Supported recruitment operations for academic positions, from job postings to interview coordination.
- Generated weekly recruitment activity reports and candidate evaluation summaries.
- Collaborated in employee wellness programs and compliance activities (SG-SST).
Education
Psychology - Psychology
Universidad Piloto De Colombia
Bogotá, Colombia 02.2017 - 03.2023
Skills
- Full-Cycle Recruitment
- International & Offshore Staffing
- Candidate Sourcing (LinkedIn, Boolean, Cold Calling)
- Client Communication & Coordination
- Interviewing & Candidate Assessment
- Database & ATS Management
- Negotiation & Offer Management
- Onboarding Support
Timeline
Talent Acquisition Associate
Empata Global
07.2024 - Current
Talent Specialist
Resolute Solutions
09.2023 - 06.2024
Bilingual Call Center Collections Agent
Teleperformance
02.2023 - 05.2023
Intern - Human Resources and Recruitment
UNIMINUTO Colombia
07.2022 - 01.2023
Psychology - Psychology
Universidad Piloto De Colombia
02.2017 - 03.2023
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