Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

Mario Molina

International Business
Barranquilla

Summary

Exceptional Operations and Logistics Manager focused on successful team building, cost-cutting, and operational improvements. Determined to increase profit by implementing the most effective processes in the Supply Chain.

Overview

9
9

Years of professional experience in International Commerce

Work History

Operations Manager

Dack Trading LLC
Rehoboth - Delaware
02.2020 - Current

Dack Trading is a global agricultural broker that connects buyers and sellers of pulses, animal feed, coffee, seeds, spices, grains, and nuts.


Principal Functions:

  • Execution of the brokerage agri-businesses by leading the operations team since the moment a contract is signed from seller and buyer until we create final invoice to collect our profit. This includes customer service, international commerce (documents, Incoterms, shipping process) handling, negotiation and collecting money functions.
  • Investigate and resolve buyer's claimants.
  • Plan and resource personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Collaborate to refine procedures, devise best practices.
  • Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Provide exceptional customer service to sellers and buyers
  • Assist in recruiting, hiring and training of team members.
  • Reduce operational risks while organizing data to forecast performance trends.
  • Ease team transitions and new employee orientation through effective training and development.
  • Direct team meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Manage daily operations with high level of organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.

Lead Logistics Coordinator

Sheltered International LLC
Bogotá
05.2018 - 02.2020

Sheltered International is an International Freight Forwarder based in the United States, fully licensed in that country at all air, sea and land ports.


Principal Functions:

  • Leaded the international tracking and domestic dispatching process for United States operations, making sure people involved are accomplishing the objectives of the area.
  • Managed system support functions to set priorities and service levels expectations.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Tracked orders and notified customers of status.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Verified accurate account invoicing through collaboration with accounting department.

Traffic Assistant

Coltrans S.A.S
Bogotá
06.2014 - 05.2018

Coltrans S.A.S is an international Freight Forwarder based in Colombia. One of the biggest in the local market.


Principal Functions:

  • Coordinated maritime shipments by permanent, truthful and timely communication with agents abroad and customers.
  • Tracked shipments to update customers with status.
  • Very detailed shipping documents revision.
  • Fitted the system with accurate information for management team to make adequate decisions.
  • Planned shipments from different ports around the world according with customers necessities.
  • Contacted Shipping Lines for good execution of operations and double checking that negotiations with them were accomplished.



Import Analyst

Falabella Retail Colombia
Bogotá
04.2011 - 08.2012

Falabella Retail is one of the biggest Department Stores in South America.


Principal Functions:

  • Executed the import shipment process since the purchase order is received from purchasing department until the cargo arrives to the local warehouse looking to reduce costs in the operation, deliver at the warehouse on time and giving good traceability for inventory management.
  • Oversaw timely and accurate Customs filings and related documents to facilitate communications flow.
  • Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
  • Created and transmitted accurate documentation to governmental agencies for import activities.
  • Served as expert point-of-contact for internal and external questions and issues dealing with import operations to drive consistent communication.
  • Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
  • Coordinated company product shipments and international transactions to eliminate freight delays.
  • Insured cargo against loss, damage or pilferage.
  • Coordinated scheduling and booking of 50 weekly transportations.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Prepared and processed import documentation with suppliers according to customs regulations, laws or procedures.
  • Tracked shipments processing through customs and other agencies and obtained clearances.

Education

After Graduate Diploma (Specialization) - International Trading

Universidad Sergio Arboleda
Bogota, Colombia
05.2016

Bachelor of International Business Economics - International Business

Universidad Santo Tomas
Bogota, Colombia
12.2012

Skills

  • Problem Anticipation and Resolution
  • Employee Motivation
  • Goal Setting
  • Verbal and Written Communication
  • Team Leadership
  • Multitasking and Prioritization
  • Business Forecasting
  • Negotiation
  • High Organization
  • Sense Of Urgency

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Operations Manager

Dack Trading LLC
02.2020 - Current

Lead Logistics Coordinator

Sheltered International LLC
05.2018 - 02.2020

Traffic Assistant

Coltrans S.A.S
06.2014 - 05.2018

Import Analyst

Falabella Retail Colombia
04.2011 - 08.2012

After Graduate Diploma (Specialization) - International Trading

Universidad Sergio Arboleda

Bachelor of International Business Economics - International Business

Universidad Santo Tomas
Mario MolinaInternational Business