Mariia Zorina
Fort Collins
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Photographer
Self-employeed
04.2019 - Current
- Edited, toned, captioned, and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
- Digitally edited photos to enhance appearance.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Phlebotomist, Collections
American Red Cross
05.2024 - 04.2025
- Perform safe and efficient blood collection procedures from volunteer donors at mobile blood drives and fixed sites
- Verify donor eligibility and obtain accurate medical histories following Red Cross protocols
- Ensure donor comfort, safety, and confidentiality throughout the donation process
- Set up and break down blood drive equipment and ensure cleanliness and proper sanitation
- Label, store, and transport blood products in compliance with regulatory standards
- Provide excellent customer service while representing the Red Cross mission to donors and the community
- Respond to donor reactions or emergencies
Photographer
Barksdale Photography
07.2023 - 04.2025
- Set up and operate professional photography equipment for school portrait sessions
- Capture high-quality photographs of students, faculty, and staff in a timely and organized manner
- Maintain a friendly, professional demeanor to help subjects feel comfortable and confident
- Coordinate with school staff to manage schedules, student flow, and logistics on picture day
- Ensure proper labeling, organization, and transfer of digital images
Teller, Personal Banker, Senior Manager - Customer service
SberBank of Russia
06.2014 - 05.2018
- Processed deposits, withdrawals, loan payments, and other transactions accurately and efficiently
- Maintained and balanced cash drawers daily
- Provided exceptional face-to-face customer service and answered account-related inquiries
- Identified opportunities to refer customers to banking products and services
- Ensured compliance with banking regulations and internal security policies
- Built and maintained strong customer relationships by assisting with accounts, loans, and financial products
- Opened new accounts, set up direct deposits, and handled account maintenance requests
- Provided tailored financial advice to help clients meet their financial goals
- Cross-sold banking services to support branch sales targets
- Resolved customer concerns efficiently while ensuring regulatory compliance
- Handled complex customer issues and ensured timely resolution with a customer-first approach
- Oversaw daily branch operations, staffing, and scheduling
- Developed and implemented service strategies that improved customer satisfaction and retention
- Collaborated with upper management to enhance service processes and compliance standards
Credit sales associate
OTP Bank
05.2013 - 03.2014
- Promote and explain store credit products programs to customers
- Assist customers with credit applications and approvals
- Drive credit sales by meeting or exceeding daily and monthly targets
- Provide excellent customer service and answer questions about credit terms, billing, and account status
- Collaborate with sales team to integrate credit offerings into the sales process
- Ensure compliance with credit policies and privacy regulations
- Handle sensitive customer information with discretion and accuracy
Education
Associate of Science - Computer Information Systems
Kotlas` Electromechanical College
Kotlas, Russian FedereationAssociate of Science - Computer And Information Sciences
Metropolitan Community College
Omaha, NE08-2025
Skills
- Effective stress management skills
- Drawer balancing
- Account updating
- Banking law compliance
- Fraud detection
- Excellent communication skills
- Bilingual in Russian
Certification
Google Data Analytics Professional Certificate
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Phlebotomist, Collections
American Red Cross
05.2024 - 04.2025
Photographer
Barksdale Photography
07.2023 - 04.2025
Photographer
Self-employeed
04.2019 - Current
Teller, Personal Banker, Senior Manager - Customer service
SberBank of Russia
06.2014 - 05.2018
Credit sales associate
OTP Bank
05.2013 - 03.2014
Associate of Science - Computer Information Systems
Kotlas` Electromechanical College
Associate of Science - Computer And Information Sciences
Metropolitan Community College
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