Maria Paula Moreno
Bogotá
Summary
Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
8
8
years of professional experience
Work History
Server / Customer Service
Harrison
2022.10 - 2024.11
- Collaboration with the work team to offer excellent service.
- Organization of corporate events, such as dinners and conferences.
- Compliance with customer service protocols, providing personalized advice.
Sales / Customer Service
Metro Toronto Convention Center
2022.11 - 2022.12
- Customer assistance in the selection of products and services during the purchasing process.
- Spontaneity to get new clients.
Administrative assistant / sales
Nutrivida
2017.02 - 2021.11
- Attention to suppliers and customers in the office.
- Collaboration with the team to define sales strategies and improve results.
- Daily control of cash flow and recording of results.
Education
Bachelor's Degree in Psychology -
Universidad Externado De Colombia
Bogotá, Colombia2025-11
English C1 -
Hansa Language Center
Toronto Canada 2023-11
High School Diploma -
Syspro School
Villavicencio, Colombia2015-12
Skills
- Detail-oriented, quick learner, customer-focused with an exceptional problem-solving ability
- Emotional intelligence
- Always willing to learn new things in order to improve my output
- Proactivity and teamwork
- Active listening and empathetic attitude
- Digital skills
- Strong work ethic
Timeline
Sales / Customer Service
Metro Toronto Convention Center
2022.11 - 2022.12
Server / Customer Service
Harrison
2022.10 - 2024.11
Administrative assistant / sales
Nutrivida
2017.02 - 2021.11
Bachelor's Degree in Psychology -
Universidad Externado De Colombia
English C1 -
Hansa Language Center
High School Diploma -
Syspro School