MARIA PAOLA SALAZAR
Financial Management
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Sales Team Lead
Urban Piper
05.2023 - Current
- Creation of pipeline of potential clients and verification of requirements for qualified leads
- Design of commercial proposals and contracts, monitoring and customer service
- Planning and carrying out Onboarding for new clients, maintaining continuous communication.
- Collaborated with cross-functional teams to develop comprehensive sales plans that aligned with overall company objectives.
- Conducted thorough market research to identify new business opportunities within competitive landscapes.
- Exceeded quarterly sales targets through consistent performance monitoring and constructive feedback to team members.
- Delivered compelling product presentations to prospective clients, showcasing unique value propositions tailored to their needs.
Sales Development Representative
Cloud Kitchens
08.2022 - 05.2023
- Generation of pipeline of potential customers and prospecting for new leads
- Sales and Onboarding for products and services
- End customer support and experience.
- Accelerated sales cycle by effectively addressing customer concerns, presenting tailored solutions, and negotiating favorable contract terms.
- Implemented efficient territory management practices for optimal resource allocation and reduced travel expenses.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
Logistic Coordinator
Leanstafing
03.2021 - 09.2022
- Analysis and transportation management for more than 150 FCL per month
- Coordination of billing and documents, supervision of routing and deliveries.
- Conducted regular audits of warehouse operations to maintain quality standards and minimize errors or inefficiencies.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
Virtual Assistant
Real MDCA LLC
09.2021 - 05.2022
- Recruitment of sales of oil wells, payroll review and document management
- Processing and administrative and technical monitoring.
- Optimized workflow efficiency by creating comprehensive reports to track project progress and milestones.
- Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
- Increased operational effectiveness through diligent maintenance of office equipment inventory levels.
Customer Services
Teleperformance
10.2020 - 03.2021
- Customer service, query solution and technical assistance
- Cross-sell and detailed interaction tracking.
- Developed rapport with customers, fostering long-term relationships and repeat business.
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Actively participated in team meetings and professional development workshops, continuously seeking opportunities to enhance skills and provide exceptional customer service.
Manager Assistant
Arisuan Hotel
03.2018 - 03.2020
- User onboarding, event logistics planning and supplier management
- Analysis of databases and generation of administrative reports.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Bachelor of Science - Finance
UNIVERSIDAD DE SANTANDER
Universidad De Santander 01.2015 - 01.2020
English C1 -
EF Education First
Atanta, GASkills
Problem-solving abilities
Sales Presentations
Sales Pipeline Management
Relationship Building
Cross-selling strategies
Staff Supervision
Customer care
Client Relationship Management
Adaptability
Attention to Detail
Problem-solving abilities
Timeline
Sales Team Lead
Urban Piper
05.2023 - Current
Sales Development Representative
Cloud Kitchens
08.2022 - 05.2023
Virtual Assistant
Real MDCA LLC
09.2021 - 05.2022
Logistic Coordinator
Leanstafing
03.2021 - 09.2022
Customer Services
Teleperformance
10.2020 - 03.2021
Manager Assistant
Arisuan Hotel
03.2018 - 03.2020
Bachelor of Science - Finance
UNIVERSIDAD DE SANTANDER
01.2015 - 01.2020
English C1 -
EF Education First