Maria Isabela Cuartas Restrepo
Resumen profesional
I am a motivated and proactive person, looking to grow professionally by applying the knowledge I’ve gained through my academic and work experience. I have a good level of written and spoken English and enjoy contributing to customer satisfaction and effective teamwork.
Datos destacados
3
3
years of professional experience
1
1
Certification
Experiencia
RCM specilist
Health prime
Medellin
2025.04 - Actual
- Review patient medical records
- Request authorizations from insurance companies
- Follow up on pending requests
- Appeal rejected authorizations
- Use CPT and ICD-10 codes
- Communicate status to patients and clinics
Bilingual advisor
CARNOWLA
2023.09 - 2025.05
- Customer support via chat
- Assistance with general information, appointments and sales
Operational assistant
Red y papel
2022.07 - 2023.07
- Processing of procedures
- Sales and services
- File management
- Customer service
Formación
Technologist in Software Development -
ITM University Institution
High School -
Antonio José de Sucre Educational Institution
ITAGUIElementary School -
Paula Montal School
ITAGUIEnfatiza tus habilidades clave
- PHYTON
- WORD
- EXCEL
- SQL
Diplomas
English Certificate – EF SET test
Date: January 1, 2023
Level: C1 (Score: 67)
Idiomas
English
Avanzado
Personalizado
- MIGUEL ANDRÉS MONTOYA Call Center Advisor T: +57 319 2424346
- MANUELA SÁNCHEZ URREGO Center Advisor T: +57 323 2005105
Cronología
RCM specilist
Health prime
2025.04 - Actual
Bilingual advisor
CARNOWLA
2023.09 - 2025.05
Operational assistant
Red y papel
2022.07 - 2023.07
High School -
Antonio José de Sucre Educational Institution
Elementary School -
Paula Montal School
Technologist in Software Development -
ITM University Institution