Mariah Ruiz
Parker
Summary
Proven in delivering exceptional customer service and maintaining cleanliness, I excelled at work by enhancing guest experiences and streamlining operations. Skilled in complaint handling and multitasking, I significantly reduced wait times and trained new staff, embodying patience and empathy alongside operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Hostess
Mariah
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Server
Mariah
11.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Grandview Highschool
Co03-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- integrity
- Cleaning and sanitation
- Exceptional communication
- Cleanliness maintenance
- Complaint handling
Timeline
Server
Mariah
11.2023 - Current
Hostess
Mariah
High School Diploma -
Grandview Highschool
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