Mariah Roshlynn
Grand Junction
Summary
Dedicated professional with strong customer service skills and attention to detail. Experienced in maintaining cleanliness and ensuring client satisfaction in various fast-paced environments.
Overview
15
15
years of professional experience
Work History
Environmental Services Housekeeper
Intermountain Healthcare
Grand Junction, CO
12.2023 - 06.2026
- Maintained high cleanliness standards in patient rooms and common areas, ensuring safety and comfort.
- Conducted routine inspections of facilities to identify cleaning needs and uphold quality standards.
- Implemented best practices for infection control.
- Trained new staff on safety protocols and efficient cleaning techniques to ensure compliance.
Crew Member/Cashier
Wendy's
Grand Junction, CO
08.2023 - 12.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale system accurately, processing transactions and managing cash flow efficiently.
- Prepared food items following health and safety standards, maintaining cleanliness and quality control.
- Collaborated with team members to streamline operations, enhancing overall service speed and efficiency.
- Worked front counter, drive-thru and other areas.
Lead Waiter
Solstice Senior Living
Grand Junction, CO
11.2022 - 06.2023
- Supervised dining staff to ensure exceptional service delivery and resident satisfaction.
- Trained new waitstaff on service protocols and menu knowledge, enhancing team efficiency.
- Coordinated dining room operations, optimizing resident experience.
Barista/Crew Member/Cashier
Hotel Maverick
Grand Junction, CO
02.2022 - 04.2022
- Crafted high-quality beverages to meet guest preferences and hotel standards.
- Maintained cleanliness and organization of coffee station and dining area.
- Assisted in training new staff on beverage preparation techniques and customer service standards.
- Collaborated with kitchen team to ensure timely service during peak hours.
Barista/Cashier
Starbucks
Grand Junction, CO
10.2021 - 01.2022
- Prepared and served high-quality beverages in accordance with company standards.
- Maintained cleanliness and organization of work area, ensuring compliance with health regulations.
- Assisted customers with menu selections, providing exceptional service and product knowledge.
- Operated espresso machines and other equipment to create a variety of coffee drinks.
Wait Staff Member
Main Street Cafe
Grand Junction, CO
04.2021 - 12.2021
- Delivered exceptional customer service, ensuring positive dining experiences for all patrons.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Trained new wait staff on menu items and proper service techniques.
Concessions Worker
Cinemark Theaters
Mesa, AZ
09.2019 - 03.2021
- Managed fast-paced concessions operations, ensuring timely service during peak hours.
- Trained and mentored new staff on customer service best practices and operational procedures.
- Collaborated with team members to maintain cleanliness and efficiency in the concessions area.
- Resolved customer complaints effectively, fostering positive guest experiences and loyalty to the theater chain.
- Consistently provided friendly service to promote better customer engagement.
Wait Staff Member
Denny's
Mesa, AZ
08.2011 - 11.2012
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
- Implemented suggestions for process improvements, increasing efficiency in service delivery.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Sandwich Artist
SUBWAY®Restaurants
Gilbert, AZ
01.2011 - 09.2011
- Crafted customized sandwiches to meet customer specifications and preferences.
- Maintained cleanliness and organization of food prep areas following health and safety standards.
- Trained new team members on proper sandwich assembly techniques and customer service protocols.
- Managed inventory levels, ensuring fresh ingredients were available to meet daily demand.
Education
GED -
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Cleaning and sanitizing
- Team collaboration
- Infection control
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Strong work ethic
- Organizational skills
Timeline
Environmental Services Housekeeper
Intermountain Healthcare
12.2023 - 06.2026
Crew Member/Cashier
Wendy's
08.2023 - 12.2023
Lead Waiter
Solstice Senior Living
11.2022 - 06.2023
Barista/Crew Member/Cashier
Hotel Maverick
02.2022 - 04.2022
Barista/Cashier
Starbucks
10.2021 - 01.2022
Wait Staff Member
Main Street Cafe
04.2021 - 12.2021
Concessions Worker
Cinemark Theaters
09.2019 - 03.2021
Wait Staff Member
Denny's
08.2011 - 11.2012
Sandwich Artist
SUBWAY®Restaurants
01.2011 - 09.2011
GED -
Maricopa Community Colleges, Mesa Community College
Basic Life Support Certificate
- Basic Life Support (BLS) Provider | American Red Cross, Issued: May 2026, Expires: May 2028