Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariah Roncelli

Castle Rock

Overview

8
8
years of professional experience

Work History

Mail Carrier

United States Post Service
10.2024 - Current
  • Sorted and organized daily mail routes for efficient delivery operations.
  • Delivered mail to residential and commercial addresses with attention to accuracy.
  • Maintained accurate records of deliveries and pickups using electronic tracking systems.
  • Communicated with customers regarding delivery inquiries, providing exceptional service.

Service & Engagement Team Lead

Target
01.2023 - 08.2024
  • Led team in executing engagement strategies to enhance client relationships and satisfaction.
  • Developed training materials to support onboarding of new team members, improving knowledge retention.
  • Coordinated cross-functional collaboration to streamline communication between departments, fostering teamwork.
  • Analyzed feedback data to identify areas for improvement in service delivery, driving actionable insights.

Human Resources Expert

Target, Northfield Denver
11.2021 - 01.2023
  • - Knowledge of industry leading people and scheduling software.
  • - Experience using Office Suite computer and workforce management programs
  • - Friendly and experienced with acting as an open door by listening to team members and collaborating with Team Leaders and taking appropriate action as needed.
  • - Review applications
  • - Updating employee profiles and keeping employment documents up to date.

Concorde Career College
01.2018 - 01.2019
  • - Studied to qualify to pursue roles in a variety of health care settings.
  • - Update patient charts and communicate important information to the rest of the healthcare team.
  • - Experience in a clinical setting.
  • - Friendly and professional bedside manner
  • - Basic healthcare knowledge

Education

High School Diploma -

Prairie View High School
Henderson, CO
05.2012

Skills

  • Customer service experience
  • Microsoft Office
  • Communication through email, and workforce management programs
  • Strong verbal communication and professional phone etiquette
  • Team leadership and staff scheduling experience from fast paced retail environment
  • Skilled in managing shift coverage PTO tracking and daily staffing adjustments

Languages

English

Timeline

Mail Carrier

United States Post Service
10.2024 - Current

Service & Engagement Team Lead

Target
01.2023 - 08.2024

Human Resources Expert

Target, Northfield Denver
11.2021 - 01.2023

Concorde Career College
01.2018 - 01.2019

High School Diploma -

Prairie View High School

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Mariah Roncelli