MARIA CAMILA ROMERO PARRA
Bogotá
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 3 years in experience inBack Office operations, and analysis in follow-up and monitoring. Additionally, I have more than a year and a half of experience as an administrative assistant Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Porteco SAS
Bogotá
08.2022 - Current
- Execution of commercial strategies
- Generation of business opportunities
- Customer Support
- Handle incoming and outgoing communications, including emails, phone calls, and mail.
- Establish appointments with clients
- Assist with overall administrative tasks
- Assist with billing and processes,
- Assist with collections activities, including monitoring overdue accounts and coordinating payment arrangement
DCX Agent
InLAT
Remote
11.2021 - 07.2022
- Execution of commercial strategies
- Profiling and analysis of information
- Generation of business opportunities
- Management of digital channels
- Customer Support
- Commercial advice on real estate.
- Worked with clients to create and maintain career strategies.
Back Office Administrative Analyst - REP 3
Susts de Colombia
Bogotá
01.2018 - 01.2021
- Follow-up field engineers and associates
- SLA monitoring for field engineers
- Assignment of incidents to field engineers
- Scheduling technical visits according to the client's needs
- Coordination of activities for clients EMC, Dell, Bt, Éxito, Bancolombia, Hitachi (B2B)
- Coordinate trips nationwide
- Office package management.
Human Management Assistant
AG ASISTENCIAS
Bogotá
12.2016 - 03.2017
- Assisted with recruitment efforts by reviewing resumes, scheduling interviews, and performing reference checks.
- Make affiliations to new personnel (EPS, ARL, CCF, AFP)
- Entry and withdrawal of personnel on the SMEs platform
- Wellness support, birthday celebration
- Make agreements with universities to recruit staff
- Report payroll news
- Make payroll statements
- Indicate the talent of the month and make it public
- Trained new administrative staff on company policies, procedures, and software applications.
Education
BBA - BUSSINES ADMINISTRATIVE
University Fundación Universitaria Del Area Andina
Bogotá, Colombia08.2022
Work Measurement -
SENA
Bogotá, Colombia08.2020
Technologist Management - Business Administration
SENA - Centro De Servicios Financieros
Bogotá, Colombia10.2015
Technician in Administrative Assistance - Business Administration
SENA - Centro De Servicios Financieros
Bogotá, Colombia12.2013
High School Diploma -
Escuela Nacional De Comercio
Bogotá, Colombia12.2013
Skills
- Customer Service
- Adaptability and flexibility
- Multitasking capabilities
- Exceptional organizational skills and attention to detail
- Strong communication
- Proficient in MS Office (Word, Excel, Outlook) and familiarity with CRM
- Proficiency in time management and ability to prioritize tasks effectively
- Database entry
- Scheduling and calendar management
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Administrative Assistant
Porteco SAS
08.2022 - Current
DCX Agent
InLAT
11.2021 - 07.2022
Back Office Administrative Analyst - REP 3
Susts de Colombia
01.2018 - 01.2021
Human Management Assistant
AG ASISTENCIAS
12.2016 - 03.2017
BBA - BUSSINES ADMINISTRATIVE
University Fundación Universitaria Del Area Andina
Work Measurement -
SENA
Technologist Management - Business Administration
SENA - Centro De Servicios Financieros
Technician in Administrative Assistance - Business Administration
SENA - Centro De Servicios Financieros
High School Diploma -
Escuela Nacional De Comercio