
Marketing student with hands-on experience in bilingual customer service, sales, and data-driven marketing tools (Excel, Power BI, Looker Studio). Strong leadership and assertive communication skills built through direct client interaction on international platforms, combined with a strategic, results-oriented mindset.
Regional Sales Manager Assistant, responsible for direct communication with distributors, order and purchase management, tracking sales increases, and coordinating logistics with freight brokers and production to ensure timely deliveries
Technical support via phone and chat for Spark Delivery platform drivers, providing real-time assistance with app-related issues during the delivery process
Medical assistance for travelers via phone and chat, including case creation and management, selection of healthcare providers based on location, ongoing case follow-up, and baggage assistance for lost, delayed, or misplaced luggage
Cashier and Sales Associate at a retail store, responsible for driving sales and meeting sales targets, providing customer service, and maintaining a clean and organized store environment
Phone-based customer service for the Apple Vacations and Funjet Vacations platforms, responsible for booking creation, coordinating flights, hotels, and activities, as well as handling and resolving customer complaints