MARIA ALEJANDRA LAMADRID
Business Administrator
Bogotá,DC
Summary
Specialized Business Administrator with expertise in CRM, sales, logistics, pricing, and marketing. Develops data-driven strategies to optimize efficiency, enhance customer relationships, and drive revenue growth. Leadership style emphasizes positivity, clear communication, and teamwork. Fosters dynamic and customer-centric environments to ensure business success through strategic collaboration and strong stakeholder relationships. Strong background in management and communications to create and implement effective strategies that streamline operations and foster team unity.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Intermodal Logistics Coordinator
KCE Logistics
Miami, Florida
12.2022 - Current
- Supply Chain Oversight – Manage logistics from preparation to delivery, ensuring timely updates for customers.
- CRM & Customer Support – Provide real-time shipment updates and resolve inquiries to enhance satisfaction.
- Billing & Cost Control – Review invoices, dispute extra charges, and ensure accurate financial reporting.
- Shipment & Inventory Management – Coordinate orders, resolve discrepancies, and integrate inventory.
- Production & Logistics Optimization – Monitor timelines and streamline processes to improve efficiency.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Sales Coordinator
AVANTO Colombia S.A.S
02.2022 - 11.2022
Carrier Operations Coordinator
Lean Staffing Solutions
09.2020 - 02.2022
Bilingual Agent
SYKES
07.2020 - 09.2020
Assistant and Secretary of Management
Constructora L & M S.A.S
06.2017 - 11.2017
Education
Degree - Business Administration
UNIVERSIDAD DEL NORTE
Barranquilla, ATL 01.2015 - 01.2023
Certification - EXCEL advanced
COORPORACIÓN UNIVERSITARIA AMERICANA
Barranquilla, ATL 01.2022 - 01.2023
Skills
Activities
- Reading
- Movies enthusiast
- Boxing
- Traveling
- Pilates
Timeline
Intermodal Logistics Coordinator
KCE Logistics
12.2022 - Current
Sales Coordinator
AVANTO Colombia S.A.S
02.2022 - 11.2022
Certification - EXCEL advanced
COORPORACIÓN UNIVERSITARIA AMERICANA
01.2022 - 01.2023
Carrier Operations Coordinator
Lean Staffing Solutions
09.2020 - 02.2022
Bilingual Agent
SYKES
07.2020 - 09.2020
Assistant and Secretary of Management
Constructora L & M S.A.S
06.2017 - 11.2017
Degree - Business Administration
UNIVERSIDAD DEL NORTE
01.2015 - 01.2023
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