Illustrator
Maria Alejandra Blanco Olaya
International Business Administrator
Floridablanca
Summary
Dynamic professional with a proven track record in strategic account development and CRM software proficiency, demonstrated by increasing sales revenue through innovative strategies. Excelled in teamwork and adaptability, significantly enhancing client satisfaction and brand awareness. Skilled in both direct sales and market research, fostering strong relationships and driving success.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Manager of Business Development and Sales
HoneyDrip
02.2023 - Current
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Organized product demonstrations at trade shows/events which positively impacted brand awareness among potential customers.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Administrative Assistant
Zona Franca Santander
07.2022 - 01.2023
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Administrator
Bolo Matecaña
07.2021 - 06.2022
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
Education
Professional in International Business Manager - Business Management, Marketing
Pontifical Bolivarian University
Bucaramanga, Colombia 05.2001 -
Accounting Technician - Accounting And Finance
Instituto Gabriela Mistral De Bucaramanga
Bucaramanga, Colombia 05.2001 -
Professional Technician in SST - Occupational Health And Safety
Corporación Tecnológica Del Oriente
Bucaramanga, Colombia 05.2001 -
Skills
Social media marketing
Sales presentations
Competitive analysis
CRM software proficiency
Market research
Teamwork and collaboration
Direct sales
Adaptability
Strategic account development
Software
Word
Excel
Canva
CRM
Interests
Expand my professional portfolio, develop my skills on a larger scale, obtain tenure with a company that allows for professional and personal development, and amplify my capabilities and work environment
Timeline
Manager of Business Development and Sales
HoneyDrip
02.2023 - Current
Administrative Assistant
Zona Franca Santander
07.2022 - 01.2023
Administrator
Bolo Matecaña
07.2021 - 06.2022
Professional in International Business Manager - Business Management, Marketing
Pontifical Bolivarian University
05.2001 -
Accounting Technician - Accounting And Finance
Instituto Gabriela Mistral De Bucaramanga
05.2001 -
Professional Technician in SST - Occupational Health And Safety
Corporación Tecnológica Del Oriente
05.2001 -
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