MARIA ZAPATA
Environmental and Sanitation Engineer
Medellin
Summary
Environmental and Sanitation Engineering Professional with Technical Knowledge in Academic English CEF B2; with knowledge in Home Office, experience working remotely, with a high sense of responsibility and commitment.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Bilingual B2B Customer Service Agent
Teleperformance - Liberty Business Latin America LLA
03.2024 - Current
Waitress and Cashier
12.2023 - 03.2024
Administrative Assistant
Asejurídicas y Transito SAS - Omar Calderon Legal Office
04.2023 - 07.2023
Education
Environmental Engineering
Instituto Universitario De La Paz
Barrancabermeja, Colombia 05.2001 -
Technician in Academic Knowledge in English CEF B2 Level - Technical English
Instituto Técnico Praxis
Barrancabermeja, Colombia12-2018
High School Diploma -
Escuela Normal Superior Cristo Rey
Barrancabermeja, Santander 05.2001 -
Skills
Proficient in Excel
Certification
English for Common Interactions in the Workplace: Basic Level
Timeline
Diploma in Occupational Health and Safety System
05-2025
Bilingual B2B Customer Service Agent
Teleperformance - Liberty Business Latin America LLA
03.2024 - Current
English for Common Interactions in the Workplace: Basic Level
03-2024
Introduction to Data Science
03-2024
Resource Planning Certificate
03-2024
Introduction to Microsoft Excel
03-2024
Waitress and Cashier
12.2023 - 03.2024
Administrative Assistant
Asejurídicas y Transito SAS - Omar Calderon Legal Office
04.2023 - 07.2023
Occupational Health and Safety Management System SG-SST 50 hours Certificate
06-2022
Virtual Diploma in Environmental Management System ISO 14001 of 2015
01-2021
Environmental Engineering
Instituto Universitario De La Paz
05.2001 -
High School Diploma -
Escuela Normal Superior Cristo Rey
05.2001 -
Technician in Academic Knowledge in English CEF B2 Level - Technical English
Instituto Técnico Praxis
Similar Profiles
Andrés Felipe Amado VargasAndrés Felipe Amado Vargas
Senior Manager Digital Channels at Liberty Latin AmericaSenior Manager Digital Channels at Liberty Latin America
JULIO DIAZJULIO DIAZ
Customer Experience Analyst - Graduate at Liberty Latin AmericaCustomer Experience Analyst - Graduate at Liberty Latin America
Carla Henriquez MarquinaCarla Henriquez Marquina
Senior Mobile Platforms Engineer at Liberty Latin AmericaSenior Mobile Platforms Engineer at Liberty Latin America