Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Colorado Joint Replacement
04.2023 - 10.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Floater between two teams
Schedule patients for surgery
Prepare pre-op charts
Scan lab results into patients charts
Schedule post op appointments and follow up appointments.
Check voicemails and direct patients to the correct department.
EMR System: Epic
Lead Medical Assistant
Rocky Mountain Foot & Ankle Center
01.2012 - 04.2023
Vital Signs
Phlebotomy
Changed sterile dressings
Provided pre and post operative care
Wound Care
Assisted doctor with minor procedures
Set-Up Sterile Tray
Administer Injections for numbing
Taught patients about medications, procedures and care plan instructions.
Fiberglass Casting
Orthotic Casting
Surgery Scheduling
EMR System-Eclinical Works
Trained new staff on quality control procedures.
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Called and faxed pharmacies to submit prescriptions and refills.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Prepared patients for X-rays, suture removal and dressing changes.
Precepted newly hired medical assistants to train each on office procedures and important tasks.
Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Coordinated work of junior staff to keep team performance high and effectively handle needs of 80+ patients per day.
Front Desk Coordinator
Bitar Cosmetic Surgery Institute
06.2016 - 06.2017
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
Greeted incoming visitors, verified credentials and purpose of visit in order to direct appropriate area or personnel.
Kept accounts in balance and ran daily reports to verify totals.
Collaborated with team members to handle guest requirements from check-in through check-out.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
Verified patient demographic information, copied documentation and directed to provided information.
Medical Assistant
Fine Foot Care Center
04.2015 - 05.2016
Office
Vital Signs
Assisted doctor with minor procedures
Set-Up Sterile Tray
Scheduled appointments for diagnostic testing and referring providers
Diabetic shoe casting
X-ray
Padnet Exam
Set-Up Laser Treatment
Appointment Scheduling
EMR System-Traknet
Filing
Patient check in/check out
Collect co-pay/balances
Sanitized, restocked and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Obtained client medical history, medication information, symptoms and allergies.
Education
Medical Asisstant Diploma - Medical Assisting
Anthem College
Aurora, CO
2010
High School Diploma - undefined
Overland High School
Aurora, CO
2008
Skills
Efficient and reliable team player Responsible and trustworthy
Excellent communication and organizational Fast Learner
Restocking Lab Supplies
Proper Sterilization Techniques
Direct Patient Care
EMR Systems
Phlebotomy
Injection Administration
Simple Dressings
Customer Service
Medical Records Management
Referral Verification
Certification
Perform multiple tasks quickly and efficiently CPR/First Aid Certified
Positive attitude and dependability.
Accounts Receivable and Billing Specialist at Joint Replacement Center of LouisianaAccounts Receivable and Billing Specialist at Joint Replacement Center of Louisiana